Resident Liaison Officer — Flexible Hours (Brighton)

Resident Liaison Officer — Flexible Hours (Brighton)

Temporary 30000 - 40000 £ / year (est.) No working from home possible
Bennett and Game Recruitment LTD

At a Glance

  • Tasks: Act as the main point of contact for residents and project teams.
  • Company: Bennett and Game Recruitment LTD, known for its supportive work culture.
  • Benefits: Flexible hours, supportive environment, and a 12-month contract.
  • Other info: Great opportunity for personal growth in a dynamic role.
  • Why this job: Make a difference by connecting residents with project teams in Brighton.
  • Qualifications: Strong communication skills and relationship-building abilities.

The predicted salary is between 30000 - 40000 £ per year.

Bennett and Game Recruitment LTD is currently seeking a Resident Liaison Officer for a 12-month contract in Brighton. This role involves acting as the key liaison between residents and project teams involved in façade remediation. The successful candidate will build strong relationships, coordinate access, manage resident queries, and provide timely communications. Opportunities for flexible working arrangements are available, along with a supportive working environment.

Resident Liaison Officer — Flexible Hours (Brighton) employer: Bennett and Game Recruitment LTD

Bennett and Game Recruitment LTD is an excellent employer, offering a supportive work culture that prioritises employee well-being and flexibility. As a Resident Liaison Officer in Brighton, you will benefit from opportunities for professional growth while enjoying a collaborative environment that values strong relationships with residents and project teams.

Bennett and Game Recruitment LTD

Contact Details:

Bennett and Game Recruitment LTD Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Resident Liaison Officer — Flexible Hours (Brighton)

Get Social with Customer Support Communities

Join customer support groups on platforms like Facebook or Reddit. They often share job openings or temp opportunities. Engaging with these communities can help you learn more about the specific skills and experiences employers are looking for, plus you'll meet folks who might know about openings at companies like Bennett and Game Recruitment LTD.

Leverage Seasonal Hiring Trends

Since customer support roles can spike during busy seasons (think holidays and sales periods), keep an eye out for timelines when companies ramp up hiring. Make sure to apply early and stay active; sending a quick follow-up a week after applying can show your enthusiasm for the role.

Flex Your Communication Skills

In customer support, communication is key! Prepare for hypothetical scenarios that test your problem-solving and customer interaction skills. Practising answers to common role-play questions can really help you shine in interviews—trust us, it makes a difference!

Make the Most of Job Boards

Use industry-specific job boards like Glassdoor or Indeed to find temporary roles. Don’t forget to set up alerts for customer support positions at companies like Bennett and Game Recruitment LTD. The earlier you apply, the better your chances, so keep your finger on the pulse!

We think you need these skills to ace Resident Liaison Officer — Flexible Hours (Brighton)

Relationship Building
Communication Skills
Coordination Skills
Problem-Solving Skills
Resident Engagement
Project Management
Time Management

Some tips for your application 🫡

Highlight Your Communication Skills:In customer support, top-notch communication is key. Make sure your CV showcases any previous experience where you’ve had to clearly convey information or resolve issues. If you’ve handled customer queries via email or chat, mention it! Let’s see those strong verbal and written skills shine through.

Showcase Problem-Solving Experience:Employers love to see how you've handled tricky situations. Include examples in your application where you’ve tackled customer concerns or had to think on your feet. It's all about proving you can keep cool under pressure and find solutions—something super important in a temporary customer support role!

Tailor Your Approach for Temporary Roles:Since this is a temporary gig, make sure your cover letter emphasises your flexibility and eagerness to dive right in. Mention that you're ready to hit the ground running and are adaptable to new tools or systems—this shows that you understand the urgency often needed in temporary positions.

Proof of Customer Satisfaction:If you’ve got any quantifiable achievements from past customer support roles, like improved customer satisfaction scores or successful project completions, make sure to include them. Numbers speak volumes! This not only shows your capability but also gives us a reason to believe you'll bring that same success to Bennett and Game Recruitment LTD.

How to prepare for a job interview at Bennett and Game Recruitment LTD

Master the Customer Interaction Game

In customer support, we need to showcase our people skills. Prepare for role-playing scenarios where you'll demonstrate how to handle difficult customers or resolve complaints. Think about the types of issues common in Bennett and Game Recruitment LTD's industry and how you can respond empathetically and effectively!

Know Your Products Inside Out

For a temporary role, it's crucial to familiarize yourself with the products or services Bennett and Game Recruitment LTD offers. Brush up on key features, common issues, and FAQs. This knowledge will enable you to respond quickly and confidently to customer queries, showing you’re ready to jump in at a moment’s notice!

Flexibility is Key - Emphasise Your Adaptability!

Since this is a temporary role, we're looking to convey how quickly we can adapt to new systems or processes. Be ready to share examples of how you've quickly learned new tools or adjusted to changing environments in past roles. Show them you're the go-to person when the pressure's on!

Prepare for Quick Conversational Q&A

You might face a rapid-fire round of questions about customer service principles or how you'd handle specific situations. To ace this, think through different customer scenarios ahead of time, and practice your responses to ensure they're concise and impactful. The aim is to demonstrate your quick thinking and problem-solving skills!