At a Glance
- Tasks: Coordinate service schedules and manage client communications for a leading HVAC company.
- Company: Join a dynamic HVAC company with over 20 years of experience and growth.
- Benefits: Enjoy a competitive salary, profit share, and generous holiday allowance.
- Why this job: Be part of a team that ensures top-notch service and customer satisfaction.
- Qualifications: Experience in service coordination and proficiency in MS software required.
- Other info: Work in a supportive environment with opportunities for career advancement.
The predicted salary is between 28000 - 30000 £ per year.
Location: Kent
Salary: £28,000 - £30,000 DOE
Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK.
Position Overview
The Service Coordinator will be expected to work out of our client's office in Edenbridge, Kent. The Service Coordinator will be expected to complete the following duties:
- Schedule PPM visits for the Engineering division
- Answer inbound calls from clients
- Raising and scheduling jobs
- Arranging engineers and subcontractors to attend works
- Raising purchase orders
Position Requirements
- Live within a commutable distance of Edenbridge
- Previous Service Coordinator / PPM Coordinator experience
- Experience & Knowledge of Engineer booking software
- Computer literate & proficient in all MS packages
- Customer service focused
Basic Salary £28,000 - £30,000 DOE
09:00-17:00 Monday to Friday working hours
22 Days Holiday + Bank Holidays (Increases with time served)
Profit share scheme applicable after 12 months' service
Free parking
Company events
Service Coordinator in Redhill employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in Redhill
✨Tip Number 1
Get to know the company inside out! Research their values, recent projects, and any news. This will help you tailor your conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You want to be able to confidently explain why you're the perfect fit for the Service Coordinator role. Highlight your previous experience and how it aligns with what they’re looking for.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Service Coordinator in Redhill
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a Service Coordinator or PPM Coordinator. We want to see how your skills match up with the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our HVAC company. Share specific examples of how you've excelled in customer service and scheduling roles in the past.
Show Off Your Tech Skills: Since we’re looking for someone proficient in engineer booking software and MS packages, make sure to mention any relevant software you’ve used. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your HVAC Basics
Make sure you brush up on your knowledge of HVAC systems and terminology. Understanding the basics will not only help you answer technical questions but also show your enthusiasm for the industry.
✨Demonstrate Your Coordination Skills
Be ready to discuss your previous experience as a Service Coordinator or PPM Coordinator. Prepare specific examples of how you've successfully scheduled jobs, managed engineers, and handled customer inquiries to showcase your organisational skills.
✨Familiarise Yourself with Software
Since the role requires proficiency in engineer booking software and MS packages, it’s a good idea to mention any relevant software you’ve used before. If you can, practice using similar tools to demonstrate your tech-savviness during the interview.
✨Showcase Your Customer Service Focus
Customer service is key in this role, so think of instances where you went above and beyond for a client. Be prepared to share these stories to highlight your commitment to providing excellent service.