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For Companies At a Glance
- Tasks: Manage properties, oversee repairs, and build relationships with clients and contractors.
- Company: Join a leading property management firm in Glasgow with over 60 dedicated professionals.
- Benefits: Enjoy hybrid working, 32 days off, profit-sharing bonuses, and regular team events.
- Why this job: Gain hands-on experience, develop your career, and be part of a supportive team culture.
- Qualifications: 2 years in property management, strong customer service skills, and a clean UK driving licence required.
- Other info: Flexible leave options and a stocked kitchen make this role even more appealing.
The predicted salary is between 22700 - 35000 £ per year.
Position: Property Manager
Location: Glasgow
Contract: Full-time, Permanent
Reporting to: Associate Director (Property Management)
An exciting opportunity has arisen for a well-organised and customer-focused Property Manager to join a growing property management business, supporting a diverse residential portfolio while delivering a best-in-class service in line with a customer excellence charter.
This role would suit an individual with experience in property management or factoring, although candidates from a strong customer service or lettings background will also be considered. The position offers a mix of office-based duties, site visits, and customer engagement, within a fast-paced and supportive team environment.
Property Manager – Role Overview
Reporting to the Associate Director, you will be responsible for managing a portfolio of properties, ensuring a high standard of service delivery while maintaining strong relationships with customers and contractors.
Key responsibilities include:
Customer Experience & Engagement
- Deliver a high standard of customer service in line with the customer excellence charter
- Build and maintain effective relationships with customers and contractors
- Prepare and issue regular customer communications
- Conduct owners\’ meetings, both one-to-one and group-based
- Plan, attend, and manage evening AGMs as required
Portfolio Management
- Instruct, monitor, and manage reactive and planned maintenance works
- Coordinate and oversee insurance claims on behalf of customers
- Carry out regular property inspections and site visits
Record Keeping & Compliance
- Ensure customer and property records are accurately maintained
- Monitor KPIs including response times and customer satisfaction
- Ensure all activities comply with internal procedures and service standards
Property Manager – Requirements
- Experience in property management or factoring advantageous (lettings or customer service backgrounds also considered)
- Strong communication skills with a customer-focused approach
- Full, clean UK driving licence
- Proficient in Microsoft Office 365
- Comfortable working to targets and deadlines
- Ability to work effectively both independently and as part of a team
- Organised, resilient, and able to manage multiple priorities
- Experience using a CRM-based system desirable but not essential
Property Manager – Salary & Benefits
- Salary: 28,000 – 35,500 per annum (including car allowance)
- Holiday: 20 days annual leave + public holidays + birthday leave (32 days total)
- Employee loan scheme
- Group Life Insurance
- Annual performance-based bonus
- Complimentary festive leave
- Salary sacrifice pension scheme
- Enhanced parental leave
- Hybrid working available following probation
- Plus a range of additional employee benefits
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
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Property Manager employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager
✨Tip Number 1
Familiarise yourself with the property management landscape in Glasgow. Understanding local regulations, market trends, and key players can give you an edge during interviews and help you demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management sector. Attend local industry events or join relevant online forums to connect with others in the field. This can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of your customer service experience. Since strong customer service skills are crucial for this role, think of scenarios where you've successfully resolved issues or improved client satisfaction.
✨Tip Number 4
Showcase your IT skills, particularly with Office 365. Be ready to discuss how you've used these tools in previous roles to enhance efficiency or communication, as this will be important for managing property-related tasks effectively.
We think you need these skills to ace Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or customer service. Use specific examples that demonstrate your skills and achievements in these areas.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of their commitment to customer service and how your background aligns with their needs.
Highlight Relevant Skills: Emphasise your communication abilities, IT skills, and any experience with property repairs or insurance claims. These are crucial for the Property Manager role and should be clearly stated in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Showcase Your Customer Service Skills
As a Property Manager, strong customer service skills are crucial. Be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will demonstrate your ability to maintain high standards of satisfaction.
✨Demonstrate Communication Proficiency
Excellent communication is key in this role. During the interview, focus on articulating your thoughts clearly and confidently. You might also want to prepare for questions that assess your written communication skills, as these will be important in managing property-related documentation.
✨Highlight Relevant Experience
Make sure to discuss your background in property management or related fields. If you have experience with property repairs or insurance claims, bring that up! Relating your past roles to the responsibilities of the Property Manager position will help you stand out.
✨Prepare for Site Visit Scenarios
Since the role involves regular site visits, think about how you would handle various scenarios on-site. Be ready to discuss how you would manage property inspections or coordinate repairs, showcasing your proactive approach and problem-solving skills.
