At a Glance
- Tasks: Service and maintain water treatment systems while travelling across the UK and abroad.
- Company: Dynamic manufacturer based in Cheddar with a focus on innovation.
- Benefits: Profit share, 23 days holiday, pension, and personal development opportunities.
- Other info: Home-based role with excellent career progression and a supportive team environment.
- Why this job: Join a growing industry and make a real difference in water treatment solutions.
- Qualifications: Electro-mechanical engineering background and strong communication skills required.
The predicted salary is between 20 - 20 £ per hour.
Field Service Engineer required for a manufacturer based in Cheddar. Are you happy to travel as our clients are based across the UK & abroad and you should expect to have some time working away from home in order to satisfy their requirements. Visits are agreed in advance with you and fully expensed. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks. The role would be covering the South West of England.
Job Overview
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas).
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set).
- Completing Service Reports and other associated documentation (using MS Word).
- Responding to customer needs in line with commercial and technical specifications.
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Ensuring that a high level of customer care & service is maintained at all times.
- Ensuring that all company policies inc. Health & Safety are observed and abided with at all times.
- Enhancing your own skills and knowledge through proactive learning and self-development.
Job Requirements
- A multi-disciplined electro-mechanical engineer with relevant qualifications.
- Experience with the water treatment industry would be an advantage.
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage.
- Passionate about providing a first-class service to our customers.
- Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
- A professional approach to your work and communication with colleagues and customers.
- A good level of IT competency, specifically MS Office.
- GCSE or equivalent - English and Maths.
- A full UK driving license is required and a willingness to travel.
- Location: Home based but willing to work across the South West of England. Company vehicle and fuel card supplied.
Salary & Benefits
- Profit Share bonus.
- 23 days holiday plus bank holidays.
- Pension.
- 40 hour week Salary dependent on experience likely £35k-£45k.
- Vehicle Rate - £18 to £20 per hour dependant on experience.
- Overtime available £112.5 per week living out allowance - tax free.
- Work away from home from Monday & back on Friday most of the time.
- Occasionally factory based in Thetford.
- Very distinct opportunities for personal progression within the business.
- Company phone, laptop, Pension, optional TOIL etc.
- Company funded personal development programme available - looking to offer a career & a job.
Field Service Engineer - Water Treatment in Plymouth employer: Bennett and Game Recruitment LTD
Join a rapidly expanding engineering business in Ipswich, where you will receive comprehensive training and development as a Junior Technical Sales Engineer. With a strong focus on employee growth, this role offers the unique opportunity to blend technical engineering with customer interaction, all within a supportive work culture that encourages progression into more autonomous positions. Enjoy a competitive salary and the chance to engage directly with customers, enhancing your skills in a dynamic environment.
Contact Details:
Bennett and Game Recruitment LTD Recruitment Team
