At a Glance
- Tasks: Lead daily operations, manage teams, and oversee technical work in plumbing and heating.
- Company: Established plumbing and heating contractor with a focus on growth and customer satisfaction.
- Benefits: Competitive salary, annual bonus, company van, 25 days holiday, and pension scheme.
- Other info: Opportunities for career progression as the business expands.
- Why this job: Join a growing company and make a real impact in the domestic heating industry.
- Qualifications: Strong technical background in domestic heating and experience managing teams.
The predicted salary is between 55000 - 55000 £ per year.
Location: Emsworth, Hampshire
Salary: £55,000 per annum
We currently have an opportunity to join a well-established domestic plumbing & heating contractor who offer installations, maintenance, and breakdown repairs to domestic customers across Hampshire & Sussex and have gone through a recent period of substantial company growth.
Operations Manager Job Overview
- Leading the day-to-day running of the business, including managing schedules, engineers, admin, sales and accounts staff
- Overseeing the technical work carried out by a small team of Gas Engineers & Plumbers
- Ensuring company compliance across Gas Safe and Health & Safety
- Supporting the business' further growth through highlighting opportunities for new business and maximising the company's existing accounts
- Being the point of contact for complex technical queries from engineers and customers, and providing customer service for complaints escalations
- Assist on site where necessary, at times of heightened workload or complex jobs
Operations Manager Job Requirements
- Strong technical background within the domestic heating industry, with previous experience as a hands-on gas engineer working across installations, servicing and maintenance
- Confident operationally, with previous experience managing small to medium teams
- Understanding of the commercial responsibilities involved in managing a business, i.e. margin and retention
- Ideally Gas Safe Registered, but this is not essential
- Based within a commutable distance of Emsworth, Hampshire
Operations Manager Salary & Benefits
- Basic salary £55,000 per annum
- Annual bonus
- Company van with optional personal use
- 25 days holiday, plus bank holidays
- Opportunities to progress as the business grows
- Company pension scheme
Operations Manager (Plumbing & Heating) employer: Bennett and Game Recruitment LTD
Join a thriving domestic plumbing and heating contractor in Emsworth, Hampshire, where you will be at the forefront of our operations as an Operations Manager. We pride ourselves on a supportive work culture that fosters employee growth, offering competitive salaries, annual bonuses, and generous holiday allowances, all while being part of a team dedicated to delivering exceptional service to our customers. With opportunities for progression as we continue to expand, this is an excellent place for those looking to make a meaningful impact in the industry.
Contact Details:
Bennett and Game Recruitment LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager (Plumbing & Heating)
✨Tip Number 1
Network like a pro! Reach out to your connections in the plumbing and heating industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Showcase your skills! Prepare a portfolio that highlights your experience in managing teams and technical projects. This will help you stand out when chatting with hiring managers.
✨Tip Number 3
Be proactive! Don’t just wait for job postings. Contact companies directly, especially those you admire. Express your interest in working with them and ask about any upcoming opportunities.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Operations Manager (Plumbing & Heating)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in managing teams and your technical background in domestic heating. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of your past successes in similar roles, and don’t forget to mention your passion for the plumbing and heating industry.
Showcase Your Compliance Knowledge:Since compliance is key in this role, make sure to mention any relevant certifications or experiences you have with Gas Safe and Health & Safety regulations. We love candidates who understand the importance of safety in our industry!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to domestic heating. Be prepared to discuss your hands-on experience as a gas engineer and how it relates to managing a team. This will show that you understand the operational side of the business.
✨Showcase Your Leadership Skills
Think of examples where you've successfully managed a team or handled complex situations. Highlight your ability to oversee schedules and ensure compliance with regulations like Gas Safe and Health & Safety. This will demonstrate your readiness for the Operations Manager role.
✨Be Business Savvy
Understand the commercial aspects of the role, such as margin management and customer retention. Prepare to discuss how you've identified growth opportunities in previous positions. This will show that you're not just technically skilled but also capable of driving the business forward.
✨Prepare for Customer Scenarios
Since you'll be the point of contact for technical queries and complaints, think about how you would handle difficult customer interactions. Practice articulating your approach to resolving issues while maintaining excellent customer service. This will highlight your problem-solving skills and customer focus.
