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- Tasks: Lead M&E contracts, manage clients, financials, and coordinate teams in London.
- Company: Established M&E commercial contract management firm with 50+ years of experience.
- Benefits: Competitive salary, pension contributions, generous holiday allowance, and hybrid working.
- Other info: Opportunity for career growth and development of future leaders.
- Why this job: Shape the future of M&E operations while building strong client relationships.
- Qualifications: Proven HVAC/M&E experience, leadership skills, and technology proficiency required.
The predicted salary is between 65000 - 70000 £ per year.
Our clients are specialist providers of M&E Commercial Contract management across London, with over 50 years of experience. They're seeking an Operations Manager to lead a portfolio of M&E Contracts in London. Day to day, you will manage clients, financials and engineers, and office-based coordinating staff. The Operations Manager will be able to provide client management information on commercial and technical support.
Additionally, you will have a team of engineers and an admin team to support the operations. In the short term, the Operations Manager will focus on building strong relationships with both teams and clients, ensuring contract delivery, reducing downtime, and refreshing asset documentation. Over the medium term, the role aims to strengthen retention, achieve excellent customer satisfaction, mobilise new sites, and embed innovation. In the long term, the focus will shift to growing the portfolio and developing future leaders.
Operations Manager Job Requirements
- Proven HVAC/M&E experience with strong operational & commercial acumen.
- Excellent leadership, communication, and client relationship skills.
- Be able to manage P&L up to £1m.
- Technology-literate (CAFM, MS Office) with H&S certification.
- Full UK driving licence - Able to travel across London.
Operations Manager Salary & Benefits
- Salary: £65,000 - £70,000 depending on experience.
- Pension: 4% employer contribution.
- Holiday: 25 days + bank/public holidays.
- Company vehicle or Car allowance.
- Hours: 8:00am - 5:00pm, Monday to Friday - hybrid working.
M&E Operations Manager employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Operations Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the M&E industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success.
✨Tip Number 3
Practice your leadership and communication skills. As an Operations Manager, you'll need to demonstrate your ability to manage teams and clients effectively. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace M&E Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M&E Operations Manager role. Highlight your HVAC/M&E experience and any relevant leadership skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've managed teams and delivered results in previous positions. We love a good story!
Showcase Your Tech Savvy: Since the role requires technology literacy, mention your experience with CAFM and MS Office. If you have any certifications, don’t forget to include those too! We appreciate candidates who are comfortable with tech.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Let’s get started on this journey together!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your M&E Stuff
Make sure you brush up on your HVAC and M&E knowledge before the interview. Be ready to discuss specific projects you've worked on, showcasing your operational and commercial acumen. This will demonstrate your expertise and show that you're the right fit for managing contracts.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you’ve built strong relationships with clients or managed a diverse group of engineers and admin staff. Highlighting these experiences will help illustrate your leadership capabilities.
✨Be Tech-Savvy
Since the role requires technology literacy, be prepared to discuss your experience with CAFM and MS Office. You might even want to mention any innovative tech solutions you've implemented in previous roles to improve efficiency or client satisfaction.
✨Understand the Bigger Picture
Familiarise yourself with the company's long-term goals, such as portfolio growth and developing future leaders. During the interview, express your enthusiasm for contributing to these objectives and share ideas on how you can help achieve them.