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- Tasks: Lead M&E contracts, manage clients, financials, and coordinate teams in London.
- Company: Established M&E commercial contract management provider with 50+ years of experience.
- Benefits: Competitive salary, pension contributions, generous holiday, and hybrid working options.
- Other info: Opportunity for career growth and development of future leaders.
- Why this job: Shape the future of M&E operations while building strong client relationships.
- Qualifications: Proven HVAC/M&E experience, leadership skills, and technology proficiency required.
The predicted salary is between 65000 - 70000 £ per year.
Our clients are specialist providers of M&E Commercial Contract management across London, with over 50 years of experience. They're seeking an Operations Manager to lead a portfolio of M&E Contracts in London. Day to day, you will manage clients, financials and engineers, and office-based coordinating staff.
The Operations Manager will be able to provide client management information on commercial and technical support. Additionally, you will have a team of engineers and an admin team to support the operations.
In the short term, the Operations Manager will focus on building strong relationships with both teams and clients, ensuring contract delivery, reducing downtime, and refreshing asset documentation. Over the medium term, the role aims to strengthen retention, achieve excellent customer satisfaction, mobilise new sites, and embed innovation. In the long term, the focus will shift to growing the portfolio and developing future leaders.
Operations Manager Job Requirements
- Proven HVAC/M&E experience with strong operational & commercial acumen.
- Excellent leadership, communication, and client relationship skills.
- Be able to manage P&L up to £1m.
- Technology-literate (CAFM, MS Office) with H&S certification.
- Full UK driving licence - Able to travel across London.
Operations Manager Salary & Benefits
- Salary: £65,000 - £70,000 depending on experience.
- Pension: 4% employer contribution.
- Holiday: 25 days + bank/public holidays.
- Company vehicle or Car allowance.
- Hours: 8:00am - 5:00pm, Monday to Friday - hybrid working.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
M&E Operations Manager in London employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the M&E industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your LinkedIn game on point! Make sure your profile is up-to-date and showcases your HVAC/M&E experience. Join relevant groups and engage with posts to increase your visibility among potential employers.
✨Tip Number 3
Prepare for interviews by researching the company and its projects. Be ready to discuss how your skills in client management and operational excellence can help them achieve their goals. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, we’re here to support you every step of the way!
We think you need these skills to ace M&E Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the M&E Operations Manager role. Highlight your HVAC/M&E experience and any relevant leadership skills. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of how you've managed teams and clients in the past, and don’t forget to mention your commercial acumen.
Showcase Your Tech Skills: Since technology plays a big part in this role, make sure to mention your proficiency with CAFM and MS Office. We love candidates who are tech-savvy and can leverage tools to enhance operations!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your M&E Inside Out
Make sure you brush up on your HVAC and M&E knowledge before the interview. Understand the latest trends and technologies in the industry, as well as the specific challenges faced by the company. This will show that you're not just familiar with the basics but are genuinely interested in the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you managed client relationships or resolved conflicts. Being able to demonstrate your leadership style and how it aligns with the company's values will set you apart from other candidates.
✨Be Ready to Discuss Financial Acumen
Since you'll be managing P&L up to £1m, be prepared to discuss your experience with financial management. Bring examples of how you've successfully managed budgets, reduced costs, or improved profitability in previous roles. This will highlight your commercial acumen and reassure them of your capability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about their approach to innovation in M&E operations or how they measure customer satisfaction. This shows that you're not only interested in the role but also in the company's future direction and success.