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For Companies At a Glance
- Tasks: Provide top-notch customer support and troubleshoot health tech products and apps.
- Company: Exciting health tech startup with a focus on innovation and user experience.
- Benefits: Salary between £25,000 to £35,000, holiday package, and pension scheme.
- Why this job: Join a growing team and make a difference in health tech while enhancing your skills.
- Qualifications: Strong communication skills and a good understanding of technology required.
- Other info: On-site role based in Stevenage with opportunities for career growth.
The predicted salary is between 25000 - 35000 £ per year.
A growing health tech startup is seeking an I.T Support Engineer to provide exceptional customer support. This role involves troubleshooting issues related to products and apps, capturing user feedback for product improvements, and maintaining product knowledge. Strong communication skills and tech understanding are required.
Based in Stevenage, this on-site position offers a salary range of £25,000 to £35,000 along with benefits including a holiday package and pension scheme.
Health Tech Support Engineer — Frontline Customer Care in London employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Tech Support Engineer — Frontline Customer Care in London
✨Tip Number 1
Get to know the company inside out! Research their products and services, especially those you’ll be supporting. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your troubleshooting skills! Think of common tech issues and how you’d resolve them. Being able to demonstrate your problem-solving abilities during the interview can really set you apart.
✨Tip Number 3
Brush up on your communication skills! Since this role involves frontline customer care, being able to explain technical issues in simple terms is key. Try role-playing with a friend to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Health Tech Support Engineer — Frontline Customer Care in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in tech support and customer care. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting successes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about health tech and how your communication skills can enhance our customer support. Let us know what makes you the perfect fit for our team.
Show Off Your Tech Savvy: In your application, mention any specific tech tools or software you’ve worked with. We love seeing candidates who are proactive about learning new technologies, so share any relevant experiences that demonstrate your understanding of tech.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Tech Inside Out
Make sure you’re familiar with the products and apps the company offers. Brush up on common troubleshooting techniques and be ready to discuss how you would handle specific tech issues. This will show your potential employer that you’re not just a tech whiz, but also genuinely interested in their products.
✨Practice Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a customer facing a problem, so think about how to convey your thoughts clearly and effectively.
✨Gather User Feedback Examples
Prepare some examples of how you’ve captured user feedback in previous roles or projects. Be ready to discuss how you used that feedback to improve a product or service. This will demonstrate your proactive approach and understanding of customer needs.
✨Show Enthusiasm for Health Tech
Express your passion for health technology during the interview. Research the latest trends in the industry and be prepared to share your thoughts on how technology can improve healthcare. This enthusiasm can set you apart from other candidates.
