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- Tasks: Manage client export requirements and oversee the full export process from start to finish.
- Company: Specialist freight forwarding business with a focus on client relationships.
- Benefits: Competitive salary, monthly bonuses, 23 days holiday, and health support.
- Other info: Enjoy a collaborative team atmosphere with opportunities for growth and development.
- Why this job: Take ownership of your role and make a real impact in a dynamic environment.
- Qualifications: Experience in freight forwarding/export operations and strong client management skills.
The predicted salary is between 30000 - 35000 £ per year.
Our client, a specialist freight forwarding business, is seeking an Export Account Manager to take ownership of a portfolio of clients, managing their export requirements from start to finish. This is a client-facing role with a strong operational focus, overseeing the full export process from quotation through to delivery.
Job Overview
- Act as the main point of contact for allocated clients, managing their day-to-day export requirements
- Take full ownership of shipments from initial enquiry through to final delivery
- Coordinate export movements across LCL, FCL, Airfreight, RoRo, and Road freight
- Negotiate rates with shipping lines and suppliers, providing competitive quotations within agreed margins
- Follow up on quotations and support in securing and retaining business
- Prepare and manage all export and customs documentation, ensuring compliance and accuracy
- Monitor shipments throughout, liaising with customers, carriers, and overseas agents, providing regular updates
- Arrange UK collections and deliveries from customer load points through to destination
- Ensure all shipment data is accurately recorded and maintained within internal systems
- Prepare and issue sales invoices, and check/authorise supplier invoices for payment
- Work collaboratively within a small team, supporting colleagues and assisting with training where required
- Identify potential opportunities for growth within existing accounts and flag to management
Job Requirements
- Previous experience within freight forwarding/export operations is essential
- Experience with deep sea exports is advantageous but not essential
- Confident managing client relationships alongside operational responsibilities
- Strong understanding of export processes, documentation, and customs procedures
- Ability to manage multiple shipments and priorities in a fast-paced environment
- Comfortable working within a small team and flat management structure
- Looking for a stable, long-term position with ownership of their role
Salary & Benefits
- £30,000 - £35,000 (DOE) + Monthly bonus scheme
- Monday - Friday, 08:30 - 17:00
- Early finish Friday (approx. 15:00-15:30, discretionary)
- 23 days holiday, plus bank holidays and birthday off
- Contributory pension (5% employee / 3% employer)
- 24/7 Health & Wellbeing support (including GP access and counselling for staff and family)
- Newly refurbished offices with free on-site parking
- Regular social events and company-funded activities
- Annual salary and performance reviews
Export Account Manager in Humber employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Account Manager in Humber
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have a lead on your dream Export Account Manager role.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of export processes and customs documentation. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're keen and professional, which is exactly what clients want in an Export Account Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might just be the perfect fit for you. Plus, it’s a great way to get noticed by recruiters who are looking for talent like yours.
We think you need these skills to ace Export Account Manager in Humber
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Export Account Manager role. Highlight your experience in freight forwarding and client management, as these are key for us. Use specific examples that showcase your skills in handling export processes and documentation.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about this role and how your background fits with our needs. Be sure to mention any relevant experience with deep sea exports or managing client relationships.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in previous roles. Whether it’s negotiating better rates or improving shipment processes, we want to see how you’ve made a difference in your past positions.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Export Processes
Make sure you brush up on your knowledge of export processes, documentation, and customs procedures. Being able to discuss these confidently will show that you're not just familiar with the basics but can handle the complexities of the role.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you’ve gone above and beyond to meet a client's needs, as this will demonstrate your ability to take ownership of client portfolios.
✨Be Ready to Discuss Negotiation Tactics
Since negotiating rates is a key part of the job, come prepared with examples of how you've negotiated successfully in previous roles. Highlight your approach and any strategies that led to positive outcomes for both parties.
✨Demonstrate Team Collaboration
This role involves working closely within a small team, so be ready to talk about your experience in collaborative environments. Share instances where you supported colleagues or contributed to team success, as this will show you’re a team player.