At a Glance
- Tasks: Manage freight operations and coordinate with international agents and customers.
- Company: Join a supportive team at a leading recruitment agency in Southampton.
- Benefits: Competitive salary, 20 days holiday, pension scheme, and on-site parking.
- Why this job: Expand your skills in a dynamic environment while delivering excellent customer service.
- Qualifications: 1-2 years in freight forwarding and strong customer service skills required.
- Other info: Monday to Friday hours with great career development opportunities.
Position: Freight Coordinator
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
Location: Southampton
Salary: £30,000 – £35,000 DOE
Bennett and Game are currently partnering with a leading and fast-growing global procurement and supply chain specialist. They are seeking an experienced and proactive Freight Logistics Coordinator to join the team from their Southampton office.
Job Overview
Coordinate both import and export shipments via air and sea freight for international customers and suppliers
Act as the main point of contact for managing shipments with external freight partners from origin to destination
Develop and maintain strong working relationships with freight partners and negotiate competitive transport rates
Prepare and manage all shipping documentation and transport paperwork (excluding customs clearance)
Issue shipment notifications and progress updates to internal stakeholders and customers in a timely manner
Organise collections and deliveries with overseas suppliers, carriers, and UK receiving points
Monitor shipment progress, proactively resolving delays or issues and keeping stakeholders informedJob Requirements
Proven experience working as a Freight Forwarder, Freight Coordinator, or in a similar international logistics role
Experience handling international shipments, across both air and sea freight
Good understanding of end-to-end freight movements and international transport processes (customs not required)
Confident communicator, comfortable dealing with overseas agents, suppliers, and freight partners
Able to work autonomously while contributing to a collaborative team environmentSalary & Benefits
Salary: £30,000 – £35,000 DOE
Monday to Friday office hours
Free on-site parking and modern office environment
Company pension
21 days holiday (rising annually to 25) + your birthday off
Sick pay (after probation) and private medical cover xiskglj after 3 years
Smart-casual dress code and relaxed, supportive team culture
Regular team lunches, socials, and events
Laptop provided and genuine career progression opportunitiesBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for
Freight Coordinator employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections in the freight industry, attend local events, and join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and understanding their operations. Be ready to discuss your experience with freight forwarding and how you can contribute to their team. Confidence is key!
✨Tip Number 3
Showcase your skills! Bring along examples of your work, like documentation you've managed or customer service scenarios you've excelled in. This will help you stand out as a Freight Coordinator who knows their stuff.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you're serious about joining the team!
We think you need these skills to ace Freight Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight forwarding and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Freight Coordinator role and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your IT Skills: Since proficiency in Microsoft Office and TMS/WMS systems is key, make sure to mention any specific software you’ve used. We love seeing candidates who are tech-savvy and ready to hit the ground running!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Freight Basics
Make sure you brush up on the fundamentals of freight forwarding, especially in road and ocean freight. Understand key terms and processes, as this will help you answer questions confidently and show your enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since excellent communication and customer service are crucial for this position, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. This will demonstrate your ability to deliver top-notch service.
✨Familiarise Yourself with Relevant Software
Get comfortable with Microsoft Office and any TMS/WMS systems you might encounter. If you have experience with specific software, be ready to discuss how you've used it to improve efficiency or manage operations in previous roles.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within the Freight Coordinator role. This shows your genuine interest and helps you assess if it's the right fit for you.