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- Tasks: Travel across the UK and abroad to service water treatment systems.
- Company: Join a leading manufacturer based in Cheddar, specialising in water treatment solutions.
- Benefits: Enjoy fully expensed travel and opportunities for skill development.
- Why this job: Be part of a dynamic team, solving real-world problems and making a positive impact.
- Qualifications: Ideal candidates should have technical skills and a willingness to learn.
- Other info: Expect some time away from home, with visits planned in advance.
The predicted salary is between 36000 - 60000 £ per year.
Field Service Engineer required for a manufacturer based in Cheddar. Are you happy to travel as our clients are based across the UK & abroad and you should expect to have some time working away from home in order to satisfy their requirements. Visits are agreed in advance with you and fully expensed. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks. Ideal location of a candidate would be Hertfordshire.
Job Overview:
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas).
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set).
- Completing Service Reports and other associated documentation (using MS Word).
- Responding to customer needs in line with commercial and technical specifications.
- Assisting the company with service improvement initiatives; taking a proactive approach to increasing productivity & profitability.
- Ensuring that a high level of customer care & service is maintained at all times.
- Ensuring that all company policies are adhered to.
Field Service Engineer - Water Treatment employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Water Treatment
✨Tip Number 1
Familiarise yourself with the specific water treatment systems mentioned in the job description, such as Reverse Osmosis and Deionisers. Having a solid understanding of these technologies will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Highlight any previous experience you have with customer service or managing client relationships. Since this role involves direct interaction with customers, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding travel and working away from home. Employers appreciate candidates who are open to these requirements, so emphasising your willingness to adapt can make a positive impression.
✨Tip Number 4
Research the company’s service improvement initiatives and be ready to share your ideas on how you could contribute. Demonstrating a proactive approach to increasing productivity and profitability shows that you’re not just looking for a job, but are genuinely interested in helping the company grow.
We think you need these skills to ace Field Service Engineer - Water Treatment
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing and maintaining water treatment systems. Include specific examples of your work with Reverse Osmosis, Deionisers, and Filters to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your willingness to travel and work away from home, as well as your ability to manage customer relationships effectively.
Showcase Problem-Solving Skills: Provide examples in your application that showcase your analytical skills and how you've resolved issues in previous roles. This is crucial for a Field Service Engineer who needs to troubleshoot on-site and remotely.
Highlight Communication Skills: Since the role involves managing direct relationships with customers, emphasise your communication skills in your application. Mention any experience you have in completing service reports and documentation, especially using MS Word.
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Show Your Technical Knowledge
Make sure to brush up on your knowledge of water treatment systems, especially Reverse Osmosis and Deionisers. Be prepared to discuss your experience with these technologies and how you've solved problems in the past.
✨Demonstrate Customer Relationship Skills
Since this role involves managing relationships with customers, think of examples where you've successfully interacted with clients. Highlight your communication skills and how you ensure customer satisfaction.
✨Be Ready for Travel Questions
As the job requires travel across the UK and potentially abroad, be prepared to discuss your flexibility and willingness to work away from home. Share any previous experiences that demonstrate your adaptability.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical issues or customer complaints. Prepare a few scenarios where you successfully analysed and resolved problems, showcasing your critical thinking skills.
