At a Glance
- Tasks: Lead daily operations, manage teams, and oversee technical work in plumbing and heating.
- Company: Established plumbing and heating contractor with a focus on growth and customer satisfaction.
- Benefits: Competitive salary, annual bonus, company van, 25 days holiday, and pension scheme.
- Other info: Exciting opportunities for career progression as the business expands.
- Why this job: Join a growing company and make a real impact in the domestic heating industry.
- Qualifications: Strong technical background in domestic heating and experience managing teams.
The predicted salary is between 55000 - 55000 £ per year.
Location: Emsworth, Hampshire
Salary: £55,000 per annum
We currently have an opportunity to join a well-established domestic plumbing & heating contractor who offer installations, maintenance, and breakdown repairs to domestic customers across Hampshire & Sussex and have gone through a recent period of substantial company growth.
Operations Manager Job Overview
- Leading the day-to-day running of the business, including managing schedules, engineers, admin, sales and accounts staff
- Overseeing the technical work carried out by a small team of Gas Engineers & Plumbers
- Ensuring company compliance across Gas Safe and Health & Safety
- Supporting the business' further growth through highlighting opportunities for new business and maximising the company's existing accounts
- Being the point of contact for complex technical queries from engineers and customers, and providing customer service for complaints escalations
- Assist on site where necessary, at times of heightened workload or complex jobs
Operations Manager Job Requirements
- Strong technical background within the domestic heating industry, with previous experience as a hands-on gas engineer working across installations, servicing and maintenance
- Confident operationally, with previous experience managing small to medium teams
- Understanding of the commercial responsibilities involved in managing a business, i.e. margin and retention
- Ideally Gas Safe Registered, but this is not essential
- Based within a commutable distance of Emsworth, Hampshire
Operations Manager Salary & Benefits
- Basic salary £55,000 per annum
- Annual bonus
- Company van with optional personal use
- 25 days holiday, plus bank holidays
- Opportunities to progress as the business grows
- Company pension scheme
Operations Manager (Plumbing & Heating) in Emsworth employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Plumbing & Heating) in Emsworth
✨Tip Number 1
Network like a pro! Reach out to your connections in the plumbing and heating industry. Attend local events or join online forums to meet potential employers and get insider info on job openings.
✨Tip Number 2
Show off your skills! Prepare a portfolio showcasing your past projects and achievements in operations management. This will help you stand out during interviews and demonstrate your hands-on experience.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to refine your answers, especially around technical queries and team management scenarios. Confidence is key when you're in front of potential employers.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. Make sure to tailor your application to highlight your relevant experience in domestic heating and operations management.
We think you need these skills to ace Operations Manager (Plumbing & Heating) in Emsworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Operations Manager role. Highlight your technical background in domestic heating and any relevant management experience to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role, mentioning specific examples from your past that demonstrate your operational and technical expertise.
Showcase Your Team Management Skills: Since you'll be managing a small team, it's important to highlight your experience in leading teams. Share any successes you've had in motivating staff or improving team performance in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to domestic heating. Be ready to discuss your hands-on experience as a gas engineer and how it relates to the role of Operations Manager. This will show that you understand the ins and outs of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you led a team through challenges or improved operational efficiency. This will demonstrate your capability to lead the day-to-day running of the business.
✨Understand the Business Side
Familiarise yourself with the commercial responsibilities of the role, such as margin management and customer retention. Be ready to discuss how you can support the company's growth by identifying new business opportunities and maximising existing accounts.
✨Be Ready for Technical Queries
Anticipate complex technical questions that may come up during the interview. Prepare to explain how you would handle escalated customer complaints or technical issues from engineers. This will highlight your problem-solving skills and customer service approach.