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For Companies At a Glance
- Tasks: Coordinate service schedules and manage client communications in a dynamic HVAC environment.
- Company: Join a leading HVAC company with over 20 years of experience and growth.
- Benefits: Enjoy a competitive salary, profit share, and 22 days holiday plus bank holidays.
- Why this job: Be part of a team that delivers essential services and makes a real difference.
- Qualifications: Experience in service coordination and proficiency in MS packages required.
- Other info: Work in a supportive environment with opportunities for career advancement.
The predicted salary is between 28000 - 30000 £ per year.
Location: Kent
Salary: £28,000 - £30,000 DOE
Service Coordinator required for our client, a leading HVAC company that has 6 regional offices and has been expanding since it formed over 20 years ago. They offer their customers a complete turnkey solution for the installation, service, maintenance, fault finding and repair on a range of HVAC equipment throughout the UK.
Salary & Benefits
- Basic Salary £28,000 - £30,000 DOE
- 09:00-17:00 Monday to Friday working hours
- 22 Days Holiday + Bank Holidays (Increases with time served)
- Profit share scheme applicable after 12 months' service
- Free parking
- Company events
Position Overview
The Service Coordinator will be expected to work out of our client's office in Edenbridge, Kent. The Service Coordinator will be expected to complete the following duties:
- Schedule PPM visits for the Engineering division
- Answer inbound calls from clients
- Raising and scheduling jobs
- Arranging engineers and subcontractors to attend works
- Raising purchase orders
Position Requirements
- Live within a commutable distance of Edenbridge
- Previous Service Coordinator/PPM Coordinator experience
- Experience & Knowledge of Engineer booking software
- Computer literate & proficient in all MS packages
- Customer service focused
Service Coordinator in East Grinstead employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator in East Grinstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the hunt for a Service Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its services. Familiarise yourself with their HVAC solutions and think about how your experience aligns with their needs. This will help you stand out as a knowledgeable candidate.
✨Tip Number 3
Practice your communication skills! As a Service Coordinator, you'll be dealing with clients and engineers alike. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and get noticed by employers. Plus, we’re here to support you every step of the way in landing that perfect job.
We think you need these skills to ace Service Coordinator in East Grinstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your previous experience in scheduling and customer service, and don’t forget to mention any specific software you’ve used that relates to engineer booking.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your passion for the HVAC industry and how your skills align with the job description.
Show Off Your Skills: In your application, be sure to showcase your computer literacy and proficiency in MS packages. These are key skills for the Service Coordinator position, so give us examples of how you've used them in past roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your HVAC Basics
Before heading into the interview, brush up on your knowledge of HVAC systems. Understand the basics of installation, maintenance, and fault finding. This will not only show your interest in the field but also help you answer technical questions confidently.
✨Demonstrate Your Coordination Skills
As a Service Coordinator, you'll need to juggle multiple tasks. Prepare examples from your past experience where you've successfully scheduled jobs or managed engineers. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Software
Since the role requires proficiency in engineer booking software and MS packages, make sure you're comfortable discussing any relevant software you've used. If you have experience with specific tools, be ready to explain how you utilised them to improve efficiency.
✨Showcase Your Customer Service Skills
Customer service is key in this role. Think of instances where you've gone above and beyond for a client. Be prepared to discuss how you handle difficult situations and ensure customer satisfaction, as this will resonate well with the interviewers.
