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- Tasks: Service and maintain water treatment systems across the UK and abroad.
- Company: Leading manufacturer in water treatment based in Cheddar.
- Benefits: Profit share bonus, 23 days holiday, company vehicle, and fuel card.
- Other info: Dynamic role with opportunities for skill development and career growth.
- Why this job: Travel, meet new people, and make a difference in water services.
- Qualifications: Electro-mechanical engineering skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Field Service Engineer required for a manufacturer based in Cheddar. Are you happy to travel as our clients are based across the UK & abroad and you should expect to have some time working away from home in order to satisfy their requirements. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks.
Job Overview:
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas).
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set).
- Completing Service Reports and other associated documentation (using MS Word).
- Responding to customer needs in line with commercial and technical specifications.
- Assisting the company with service improvement initiatives; ensuring that a high level of customer care & service is maintained at all times.
- Ensuring that all company policies are adhered to.
Job Requirements:
- A multi-disciplined electro-mechanical engineer with relevant qualifications.
- Experience with the water treatment industry would be an advantage.
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage.
- Passionate about providing a first-class service to our customers.
- A good level of IT competency, specifically MS Office.
- GCSE or equivalent - English and Maths.
- A full UK driving license is required and a willingness to travel.
- Company vehicle and fuel card supplied.
Salary & Benefits:
- Profit Share bonus.
- 23 days holiday plus.
Field Service Engineer (Water Services) in Bath employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer (Water Services) in Bath
✨Tip Number 1
Network like a pro! Reach out to your connections in the water treatment industry or related fields. Attend local meetups or online webinars to make new contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with water treatment systems, don’t be shy about it. Create a portfolio or a LinkedIn showcase that highlights your projects and successes. This can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common questions specific to field service roles. Think about scenarios where you’ve solved problems on-site or improved customer satisfaction. We want you to shine when it’s your turn to impress!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from passionate candidates who are eager to join our team and provide top-notch service to our customers.
We think you need these skills to ace Field Service Engineer (Water Services) in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with water treatment systems and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your electro-mechanical engineering background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about providing top-notch service and how your previous roles have prepared you for this position. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, mention specific examples where you've successfully resolved issues in a field service role. We’re looking for engineers who can think on their feet and provide solutions, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of water treatment systems like Reverse Osmosis and Filters. Familiarise yourself with common issues and solutions, as well as the latest technologies in the field. This will show your passion and expertise during the interview.
✨Showcase Your Customer Skills
Since managing relationships with customers is key, prepare examples of how you've successfully handled customer interactions in the past. Think about times when you resolved issues or improved service – this will highlight your commitment to providing first-class service.
✨Be Ready to Talk Travel
As the role involves travelling across the UK and potentially abroad, be prepared to discuss your flexibility and willingness to work away from home. Share any previous experiences that demonstrate your adaptability and readiness for travel.
✨Get Familiar with Documentation
Since you'll need to complete service reports using MS Word, it’s a good idea to practice writing clear and concise reports. Bring a sample report if you have one, or be ready to discuss how you would approach documentation in this role.