At a Glance
- Tasks: Service and maintain water treatment systems while travelling across the UK and abroad.
- Company: Leading manufacturer in water treatment with a focus on customer care.
- Benefits: Profit share bonus, 23 days holiday, company vehicle, and fuel card.
- Other info: Exciting travel opportunities and career growth in a vital industry.
- Why this job: Join a dynamic team and make a real difference in water quality management.
- Qualifications: Electro-mechanical engineering background and passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Field Service Engineer required for a manufacturer based in Cheddar. Are you happy to travel as our clients are based across the UK & abroad and you should expect to have some time working away from home in order to satisfy their requirements. As your skills and experience increase you may also be involved in commissioning of installed systems; this potentially leading to working away for several days or on occasions, a couple of weeks.
Job Overview:
- Servicing and maintaining water treatment systems such as Reverse Osmosis, Deionisers, Filters, Water Softeners and Effluent treatment Plant at customer sites around the UK (and potentially overseas).
- Managing direct relationships with customers and plant operatives.
- Analysing and resolving problems whilst both at site and by way of remote support.
- Completing installation and commissioning of plant (subject to qualification and skill set).
- Completing Service Reports and other associated documentation (using MS Word).
- Responding to customer needs in line with commercial and technical specifications.
- Assisting the company with service improvement initiatives; ensuring that a high level of customer care & service is maintained at all times.
- Ensuring that all company policies are adhered to.
Job Requirements:
- A multi-disciplined electro-mechanical engineer with relevant qualifications.
- Experience with the water treatment industry would be an advantage.
- Experience of having worked as a Service Engineer or in a field based technical support role would be an advantage.
- Passionate about providing a first-class service to our customers.
- A good level of IT competency, specifically MS Office.
- GCSE or equivalent - English and Maths.
- A full UK driving license is required and a willingness to travel.
- Company vehicle and fuel card supplied.
Salary & Benefits:
- Profit Share bonus.
- 23 days holiday plus.
Field service engineer - water quality in Bath employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field service engineer - water quality in Bath
✨Tip Number 1
Get to know the company inside out! Research their projects, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service engineering. Think about how your skills match the job description and be ready to share specific examples from your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Field service engineer - water quality in Bath
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with water treatment systems and any relevant qualifications. We want to see how your skills match the job description, so don’t be shy about showcasing your electro-mechanical engineering background!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about providing top-notch service and how your previous roles have prepared you for this position. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past, especially in field service or technical support roles. We’re looking for someone who can analyse and resolve issues effectively, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Stuff
Make sure you brush up on your knowledge of water treatment systems like Reverse Osmosis and Filters. Being able to discuss these technologies confidently will show that you're serious about the role and understand what it entails.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Whether it's a tricky installation or a customer complaint, demonstrating your analytical skills and ability to resolve problems will impress the interviewers.
✨Customer Care is Key
Since this role involves managing relationships with customers, think of times when you've gone above and beyond for a client. Highlighting your passion for providing excellent service will resonate well with the company’s values.
✨Be Ready to Travel
As travel is a big part of this job, be prepared to discuss your flexibility and willingness to work away from home. Showing that you're open to this aspect of the role will demonstrate your commitment and readiness for the position.