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- Tasks: Lead a team of engineers in delivering top-notch HVAC services and client satisfaction.
- Company: Join a respected HVAC contractor with an employee-owned culture.
- Benefits: Enjoy a competitive salary, car allowance, annual bonuses, and profit-sharing.
- Other info: Great opportunities for professional development and progression.
- Why this job: Make a real impact in a dynamic environment while growing your career.
- Qualifications: Experience in service management and a solid HVAC technical background required.
The predicted salary is between 50000 - 60000 £ per year.
Client Service Manager required, our client is a well-known and respected HVAC contractor with the majority of their accounts operating within the commercial sector including restaurants, hotels and leisure centres, but also clients operating sites within healthcare, industrial or education settings.
They offer installation, service, maintenance, fault finding and repair on a range of HVAC equipment, predominately air conditioning, chillers, AHU's, ventilation and commercial heating.
Our client's business is set up as an Employee-Owned Trust, effectively making all employees collective owners of the business. Its aim is to provide a long-term view of business success where employees have a vested interest in the company's performance and longevity.
In order to succeed the targets set for the patch, the Manager will oversee and manage a team of mobile engineers driving service quality standards and productivity of the engineers. The Manager must also ensure continuous improvements as well as maintaining and growing client relationships to ensure contract extensions and remedial works whilst keeping tabs on the profit and loss monitoring top and bottom-line figures and cost control.
It is expected that the successful candidate will be a stable, committed, driven and commercially astute service manager / operations manager that has proven, demonstrable experience in HVAC technical mastery, management and leadership, client relationships and controlling P&L.
Salary & Benefits- Car allowance - £500pm
- Annual bonus targeted on net profit, service, compliance & engineer development
- Employee-owned trust profit sharing scheme, increases with time served
- Pension
- Proven service management or operations management experience leading and planning work for a team of engineers.
- HVAC technical background with knowledge of heating, cooling, wet systems and plant rooms.
- Proven client facing / customer service skills with experience of service and maintenance contract framework and negotiations.
- Drive for continuous professional development, progression and increasing responsibilities.
Operations Manager - Immediate start required in Aylesbury employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Immediate start required in Aylesbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry and let them know you're on the hunt for an Operations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you’re not just another candidate; you’re genuinely interested in their work and how you can contribute to their success as an Employee-Owned Trust.
✨Tip Number 3
Practice your pitch! Be ready to discuss your HVAC technical mastery and management experience confidently. Highlight specific examples of how you've driven service quality and client relationships in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Manager - Immediate start required in Aylesbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HVAC Operations Manager role. Highlight your experience in managing teams, client relationships, and any technical mastery you have in HVAC systems. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past successes in service management and how you can contribute to our team's goals. Remember, we love a good story!
Showcase Your Leadership Skills: As an Operations Manager, leadership is key. In your application, be sure to mention your experience in leading teams and driving service quality standards. We want to know how you've motivated your team to achieve great results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your HVAC Stuff
Make sure you brush up on your HVAC technical knowledge before the interview. Be ready to discuss specific systems like air conditioning, chillers, and ventilation. Showing that you understand the ins and outs of these systems will impress the interviewers and demonstrate your expertise.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to lead a team of engineers. Prepare examples of how you've successfully managed teams in the past, focusing on driving service quality and productivity. Highlight any strategies you've used to motivate your team and improve performance.
✨Client Relationships Matter
Since this role involves maintaining and growing client relationships, be ready to share your experiences in client-facing roles. Discuss how you've handled negotiations and contract frameworks, and provide examples of how you've built strong relationships with clients in previous positions.
✨Understand P&L Management
Familiarise yourself with profit and loss monitoring as it's crucial for this role. Be prepared to discuss how you've controlled costs and improved profitability in your previous roles. This will show that you're commercially astute and ready to take on the financial responsibilities of the position.