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- Tasks: Manage properties and deliver top-notch customer service while coordinating operations.
- Company: Established property management business in Aberdeen with a dynamic team culture.
- Benefits: Competitive salary, 32 days holiday, hybrid working, and performance bonuses.
- Other info: Great career growth opportunities and supportive team atmosphere.
- Why this job: Join a fast-paced environment and make a real impact in property management.
- Qualifications: Experience in property management or strong customer service skills required.
The predicted salary is between 31500 - 35500 £ per year.
An exciting opportunity has arisen for a Property Manager to join a well-established and growing property management business based in Aberdeen. Reporting to the Associate Director, this role is responsible for managing a portfolio of customers while delivering a best-in-class service in line with the company's customer excellence charter.
This position sits within a fast-paced and dynamic team environment, offering a varied role combining customer engagement, portfolio management, and operational coordination. While experience in factoring is advantageous, candidates with strong customer service or property backgrounds will also be considered.
Benefits:- Salary: £31,500 - £35,500 (including car allowance)
- 20 days holiday + public holidays + birthday leave (total 32 days)
- Employee loan scheme
- Group life insurance
- Annual performance-based bonus
- Additional complimentary festive leave
- Salary sacrifice pension scheme
- Enhanced parental leave
- Hybrid working available after probation
- Additional employee benefits
- Manage a portfolio of properties, delivering a high standard of customer service in line with the company's customer charter
- Build and maintain strong relationships with customers and contractors
- Create and distribute regular customer communications
- Conduct owners' meetings (both individual and group) and manage evening AGMs
- Instruct and monitor reactive and planned maintenance works
- Manage and coordinate insurance claims processes
- Carry out regular property/site visits
- Maintain accurate and up-to-date customer records
- Work collaboratively with internal teams to ensure smooth service delivery
- Previous experience within property management / factoring or strong customer service background
- Full, clean UK driving licence
- Strong communication and interpersonal skills
- Ability to work both independently and as part of a team
- Proficient in Microsoft Office 365
- Ability to work to targets and manage a busy workload
- Comfortable working in a fast-paced environment
- Experience using CRM systems (desirable, not essential)
Property Administrator (hybrid/flexible home working) in Aberdeen employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Administrator (hybrid/flexible home working) in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management field and let them know you're on the hunt for a Property Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its customer excellence charter. Show us that you understand their values and how you can contribute to delivering top-notch service. Tailor your answers to highlight your relevant experience in property management or customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your skills and experiences clearly, especially those that align with managing a portfolio and building strong customer relationships.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Property Administrator (hybrid/flexible home working) in Aberdeen
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your experience in property management or customer service, and don’t forget to mention any relevant skills that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. Mention specific examples of how you've delivered excellent customer service or managed properties effectively.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate your interpersonal skills through your writing.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Portfolio
Before the interview, take some time to research property management and understand the key responsibilities of a Property Manager. Familiarise yourself with common challenges in the industry and think about how your experience aligns with managing a portfolio of properties.
✨Showcase Your Customer Service Skills
Since this role emphasises delivering a high standard of customer service, prepare examples from your past experiences where you’ve excelled in customer engagement. Be ready to discuss how you built relationships and resolved issues effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential situations you might face as a Property Manager, such as handling maintenance requests or conducting owners' meetings, and outline how you would approach these challenges.
✨Demonstrate Team Collaboration
This position requires working closely with internal teams, so be prepared to discuss your teamwork experiences. Share specific instances where you collaborated successfully with others to achieve a common goal, highlighting your communication and interpersonal skills.