Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to resolve complex IT issues and implement innovative projects.
- Company: Dynamic IT support company in Waterlooville with a collaborative culture.
- Benefits: Competitive salary, 20 days holiday, Christmas bonus, and yearly salary review.
- Why this job: Join a passionate team and make a real impact in IT support and solutions.
- Qualifications: Experience in 3rd line support, MSP, and strong networking knowledge required.
- Other info: On-site role with opportunities for professional growth and development.
The predicted salary is between 32000 - 54000 £ per year.
3rd Line I.T Support Engineer required for an IT support & solutions company based in Waterlooville. The ideal candidate will be based locally and have experience with MSP, Microsoft 365, Azure and 3rd line support. This role is based fully on site.
Job Overview
- Team Leadership & Collaboration - Work closely with the team, leading by example and fostering a culture of shared learning and improvement.
- 3rd Line Support - Resolve complex IT issues across networking, servers, cloud, and security.
- Proactive IT Management - Maintain and improve IT systems.
- Projects & Migrations - Implement IT projects including cloud migrations and security enhancements.
- Cyber Security Best Practices - Ensure compliance and security standards.
Job Requirements
- 3rd line support experience
- A true team player - Someone that works best when surrounded by like-minded people and thrives in a collaborative environment
- MSP experience is essential
- Networking Knowledge - Focus on Ubiquiti Unifi & Mikrotik.
- Windows Server Expertise - AD, DNS, DHCP, Group Policy, Hyper‑V/VMware.
- Microsoft 365 & Azure - Administration, migrations, security best practices.
- Linux experience - Strong troubleshooting skills.
- PSA & RMM experience - NinjaOne, ConnectWise, or similar.
- Cyber Security Awareness - Patching, MFA, endpoint protection.
Salary & Benefits
- Salary - 40,000 - 45,000 (dependent on experience)
- 20 days holiday
- Christmas bonus and yearly salary review
- On-site parking
3rd Line I.T Support Engineer employer: Bennett and Game Recruitment LTD
Contact Detail:
Bennett and Game Recruitment LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line I.T Support Engineer
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events in Waterlooville. It’s a great way to meet potential colleagues and show off your passion for IT support.
✨Tip Number 2
Showcase your skills! Create a portfolio or a personal project that highlights your experience with Microsoft 365, Azure, and networking. This can really set you apart during interviews.
✨Tip Number 3
Prepare for the technical interview! Brush up on your troubleshooting skills and be ready to tackle real-world scenarios related to 3rd line support. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace 3rd Line I.T Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with 3rd line support, Microsoft 365, and Azure. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your MSP experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for our team and how you can contribute to our collaborative environment. Share specific examples of your past successes in IT support.
Show Off Your Team Spirit: We love team players! In your application, mention any experiences where you’ve worked closely with others to solve complex IT issues. Highlighting your collaborative spirit will definitely catch our eye.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your amazing skills and experience right away!
How to prepare for a job interview at Bennett and Game Recruitment LTD
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and the specific networking technologies mentioned in the job description. Be ready to discuss your experience with Ubiquiti Unifi and Mikrotik, as well as your troubleshooting skills in Linux. The more confident you are in these areas, the better you'll impress the interviewers.
✨Show Off Your Team Spirit
Since this role emphasises teamwork and collaboration, think of examples where you've successfully worked in a team environment. Prepare to share how you've led by example or contributed to a culture of shared learning. This will demonstrate that you're not just a tech whiz but also a true team player.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that test your problem-solving skills in real-time. Think about complex IT issues you've resolved in the past and be ready to walk through your thought process. This will showcase your ability to handle 3rd line support challenges effectively.
✨Highlight Your Cyber Security Awareness
Cyber security is a big deal in this role, so be prepared to discuss best practices you've implemented in previous positions. Talk about your experience with patching, MFA, and endpoint protection. Showing that you prioritise security will set you apart from other candidates.
