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- Tasks: Support the Data Centre Solutions Team with technical specifications and project delivery.
- Company: Join a global leader in HVAC cooling equipment manufacturing.
- Benefits: Enjoy a competitive salary, company car, generous holiday, and health perks.
- Why this job: Be part of innovative projects that impact the Data Centre industry while working with diverse teams.
- Qualifications: CSCS Card required; certifications like 18th Edition and F-Gas are a plus.
- Other info: Willingness to travel across the UK and Europe is essential.
The predicted salary is between 42500 - 51000 £ per year.
My client is a Global Leading Manufacturer of HVAC Cooling equipment across AHUs, CCUs, Air Conditioning and Chillers. They are seeking a Global Technical Support Engineer to support the Data Centre Solutions Team working with clients, sales teams, factories across Europe, and the projects and field-based teams. The role will support the successful specification, selection, manufacturing, factory testing/witnessing, site installation, site commissioning & site witnessing of Data Centre Products to deliver projects following the recognised Level 1 to 5 process.
Job Overview
- Review and document mechanical, electrical, hydronic, refrigeration, controls, and integration systems to ensure correct selection and successful project delivery on time and within budget.
- Provide support for callouts, fault finding, maintenance, and after-sales services post-delivery, installation, commissioning, and witnessing.
- Work with schedules, technical specifications, schematics, wiring diagrams, CDE documents, software strategies, BMS/BAS points lists, RAMS, and RCAs.
- Assist in creating project-specific wiring diagrams, ensuring compliance with client requirements.
- Develop project-specific documentation and ensure accuracy.
- Support teams from sales to project managers, field service engineers, and end clients.
- Verify factory processes, including testing and quality control, to meet client requirements and address deviations.
- Perform additional tasks as needed to achieve company objectives.
Job Requirements
- Hold CSCS Card (or equivalent); desirable certifications include 18th Edition, IPAF/PASMA, F-Gas, IOSH, or CITB.
- Understanding of the Data Centre industry, HVAC equipment, building site operations.
- Skilled in troubleshooting, problem-solving, and interpreting wiring diagrams and controls.
- Willingness to travel across the UK & Europe (hold valid passport & UK driving license).
Salary & Benefits
- £50-60K per annum depending on experience.
- Company Car.
- 25 days holiday plus bank - option to purchase up to 5 more days.
- Overtime 1.5 & 2x.
- Pension (5% EE, 4% ER).
- Medicash - Discount on Health and Fitness.
- Enhanced Paternity and Maternity pay.
- Employee Cash rewards - Long service and yearly awards.
Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.
We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Technical Support Engineer employer: Bennet and Game
Contact Detail:
Bennet and Game Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer
✨Tip Number 1
Familiarise yourself with the specific HVAC systems and Data Centre solutions that the company offers. Understanding their products will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the HVAC and Data Centre industries. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within the company.
✨Tip Number 3
Brush up on your technical skills, especially in troubleshooting and interpreting wiring diagrams. Consider taking short courses or certifications that align with the job requirements to enhance your expertise.
✨Tip Number 4
Prepare for potential travel by ensuring your passport is valid and that you have a clean driving record. Being ready to travel across the UK and Europe shows your commitment and flexibility, which are key traits for this role.
We think you need these skills to ace Technical Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Technical Support Engineer position. Familiarise yourself with HVAC systems and the Data Centre industry to tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to technical support, troubleshooting, or working with HVAC equipment. Use specific examples that demonstrate your skills in problem-solving and project delivery.
Showcase Certifications: If you hold any relevant certifications such as CSCS Card, 18th Edition, or F-Gas, make sure to mention them prominently in your application. These qualifications can set you apart from other candidates.
Tailor Your Application: Customise your CV and cover letter for this specific role. Address how your skills and experiences align with the job description, particularly in areas like documentation, compliance, and client interaction.
How to prepare for a job interview at Bennet and Game
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of HVAC systems, especially those related to Data Centres. Be prepared to discuss mechanical, electrical, and hydronic systems in detail, as well as any relevant certifications you hold.
✨Showcase Problem-Solving Skills
During the interview, be ready to demonstrate your troubleshooting abilities. You might be asked to solve a hypothetical problem or explain how you've handled technical issues in the past, so have some examples ready.
✨Understand the Company’s Products
Familiarise yourself with the specific products and services offered by the company. Knowing their range of HVAC cooling equipment will help you answer questions more effectively and show your genuine interest in the role.
✨Prepare for Travel Questions
Since the role requires travel across the UK and Europe, be prepared to discuss your willingness and experience with travel. Highlight any previous roles where you had to travel for work and how you managed that aspect.
