At a Glance
- Tasks: Facilitate engaging product training for sales teams and customers across the UK and EU.
- Company: Join Benjamin Moore, a leader in the paint industry with a commitment to professional development.
- Benefits: Competitive salary, travel opportunities, and a chance to make a real impact.
- Other info: Dynamic role with opportunities for growth and travel across various locations.
- Why this job: Shape the future of product training while collaborating with passionate teams.
- Qualifications: 5+ years in Sales or Training, excellent communication skills, and a passion for learning.
The predicted salary is between 40000 - 50000 £ per year.
The Product Training Specialist is a dedicated position based in the United Kingdom. The Product Training Specialist is responsible for facilitating product training to drive continuous, sustainable learning for Benjamin Moore's sales force, stockists, and contractors in the UK and EU. This role works with key stakeholders to deliver product information and application properties for continued business success. We are committed to developing this professional into a business contributor who can deliver high-quality results.
Responsibilities
- Collaborate with the sales team and BMUK leaders to plan, build, & implement customized training programs for target stockist and end-user customers.
- Conduct “Train the Trainer” sessions for sales reps so they can deliver and reinforce product training for stockists and end-users.
- Maintain regular communication with sales leadership to ensure alignment on training plan(s) and execution.
- Provide product support for sales and marketing events, or tradeshows.
- Act as a liaison between the product marketing team and R&D to test new products.
- Facilitate training through a positive learning environment and group activities.
- Facilitate learning and development programs for Benjamin Moore sales representatives, stockists and end-users in subjects including product knowledge, product application, and complaint handling best practices.
- Monitor outcomes and effectiveness of training business plans and contributing activities.
- Assist the sales team with complaint resolution by lending technical support.
- Work collaboratively with the US-based transformation & development team to leverage existing content and training tools.
- Build and/or tailor existing US or Canadian training programs to meet UK customer needs.
- Collaborate as part of cross-functional teams to explore change management initiatives and growth programs for new product launches.
- Utilize available systems & technology to facilitate improved reporting and communication with internal customers.
Qualifications
- BA/BSc University degree preferred, or equivalent industry business experience.
- Minimum of 5 years' work experience in Sales or Training.
- Excellent product application skills, including experience in spray.
- Fluent in English with additional European language an advantage.
- Demonstrate strong facilitation and training delivery skills in various formats.
- Demonstrate ability to learn and deliver technical content.
- Excellent oral, written communication and group presentation skills.
- Strong capability to plan, develop and facilitate live and virtual training.
- Ability to conduct training needs assessments.
- Consultative, planning, and organizational skills.
- Passion for continuous learning.
- Strong analytical skills to identify and troubleshoot user issues during training.
- Ability to adjust training strategies based on user feedback and changing project requirements.
- Demonstrated flexibility for changing priorities while demonstrating a sense of urgency.
- Excellent PC (MS Office, PowerPoint, etc.) and strong presentation skills.
- Ability to travel 50% (3 to 4 days a week to various locations).
- Ability to work evenings and weekends when necessary.
- Conduct the physical setup and execution of paint demonstrations.
- Maintain a professional demeanor and appearance at all times.
Product Training Specialist employer: Benjamin Moore
At Benjamin Moore, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters continuous learning and professional growth. As a Product Training Specialist based in the UK, you will have the opportunity to collaborate with a passionate team, develop tailored training programmes, and contribute to the success of our sales force and customers. With a commitment to employee development and a supportive environment, we ensure that our team members are equipped to deliver high-quality results while enjoying unique advantages such as flexible working arrangements and opportunities for international collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Product Training Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their training needs and think about how your skills can help them achieve their goals. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your presentation skills! As a Product Training Specialist, you'll need to deliver engaging training sessions. Record yourself or practice in front of friends to get comfortable with your delivery and content.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Product Training Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Product Training Specialist. Highlight your experience in training and sales, and don’t forget to mention any relevant product application skills you have. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about training and how your background aligns with our mission at StudySmarter. Be sure to mention any specific experiences that relate to facilitating learning and development.
Showcase Your Communication Skills:As a Product Training Specialist, strong communication is key. In your application, demonstrate your ability to convey complex information clearly. Whether it's through your writing style or examples of past presentations, we want to see your skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Benjamin Moore
✨Know Your Product Inside Out
As a Product Training Specialist, you'll need to demonstrate a solid understanding of the products you'll be training others on. Make sure you research Benjamin Moore's product range thoroughly, including application properties and any recent innovations. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Training Skills
Prepare to discuss your previous training experiences and how you've successfully facilitated learning in the past. Think of specific examples where you've tailored training programmes or adapted your approach based on feedback. This will highlight your ability to engage different audiences, which is crucial for this position.
✨Communicate Effectively
Since the role involves liaising with various stakeholders, practice your communication skills. Be ready to explain complex concepts in simple terms and demonstrate your ability to listen actively. You might even want to prepare a short presentation to showcase your group facilitation skills during the interview.
✨Be Ready for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving abilities and adaptability. Think about potential challenges you might encounter in training sessions and how you would handle them. This will show your analytical skills and readiness to adjust strategies based on user feedback.
