At a Glance
- Tasks: Process orders, handle customer enquiries, and provide product support in a vibrant team.
- Company: Leading paint company in the UK with a focus on customer satisfaction.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Excellent communication skills and customer service experience, preferably in the paint industry.
- Other info: Fast-paced environment perfect for those who thrive on challenges.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading paint company in the UK is seeking a Customer Service Agent and Sales Administrator to join their team in Slough. The ideal candidate should possess excellent communication skills and a strong background in customer service, especially with experience in the paint industry being advantageous.
Responsibilities include:
- Processing orders
- Addressing customer enquiries via various channels
- Providing product support
This role requires someone who is personable, professional, and thrives in a fast-paced environment.
Client-Focused Sales & Service Administrator in Slough employer: Benjamin Moore & Co
Contact Detail:
Benjamin Moore & Co Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client-Focused Sales & Service Administrator in Slough
β¨Tip Number 1
Network like a pro! Reach out to people in the paint industry or those who work at the company you're eyeing. A friendly chat can open doors and give you insider info that could help you stand out.
β¨Tip Number 2
Prepare for the interview by practising common questions related to customer service and sales. Think about your past experiences and how they relate to the role. We want you to shine when itβs your turn to impress!
β¨Tip Number 3
Show off your personality! In a fast-paced environment, being personable is key. During interviews, let your enthusiasm for the role and the company shine through β it can make all the difference.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Client-Focused Sales & Service Administrator in Slough
Some tips for your application π«‘
Show Off Your Communication Skills: Since the role is all about customer service, make sure your application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively address customer enquiries.
Tailor Your Experience: If you've got experience in the paint industry, shout about it! Tailor your application to showcase relevant experiences that align with the responsibilities of processing orders and providing product support.
Be Personable and Professional: We want to see your personality shine through! While keeping it professional, let your unique voice come across in your application. This will help us see how youβd fit into our fast-paced environment.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for this exciting opportunity with our team in Slough.
How to prepare for a job interview at Benjamin Moore & Co
β¨Know Your Products
Familiarise yourself with the paint products offered by the company. Understanding the features, benefits, and common customer queries will help you demonstrate your expertise and show that you're genuinely interested in the role.
β¨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with customers in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to handle enquiries professionally.
β¨Emphasise Your Customer Service Experience
Be ready to share specific instances where you've gone above and beyond for a customer. This could include resolving complaints or providing exceptional support. Tailor your examples to reflect the fast-paced environment mentioned in the job description.
β¨Ask Insightful Questions
Prepare thoughtful questions about the company's culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.