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- Tasks: Join a dynamic IT team, providing first-line support and managing hardware/software.
- Company: Be part of a reputable company in Spalding with exciting growth opportunities.
- Benefits: Enjoy a competitive salary, performance bonuses, 25 days holiday, and a pension match.
- Why this job: Engage in impactful IT projects while developing your cybersecurity skills in a supportive environment.
- Qualifications: Proven IT experience, strong analytical skills, and excellent communication abilities are essential.
- Other info: Opportunity to work closely with business teams and third-party partners for continuous improvement.
The predicted salary is between 35000 - 45000 £ per year.
IT Support Specialist Location: Spalding Salary: £35,000 – £45,000 per annum (Plus bonus) The company have an exciting opportunity for an IT Support Specialist to join their reputable client based in Spalding and become an essential part of the growing business. The Role Working within a dedicated IT team, reporting to the IT manager. Your main responsibilities include first line technical troubleshooting, management, and maintenance of hardware and software. While your primary focus will be technical support, you will also have the opportunity to advise and engage with the business as a trusted IT partner in delivering policies and strategy. Additionally, you will develop and utilise your cybersecurity expertise as part of the evolving IT security controls environment. Key Duties & Responsibilities: * Serve as a primary contact for all IT issues via Helpdesk Ticket System * Deputise for IT Manager in their absence * Ensure consistent, constant connectivity to networks for all staff at all times * Ensure continual review and delivery of hardware and software for all users * Provide technical support for client and network hardware, software, and IT infrastructure, including networking, VOIP/Telecoms, SQL server, Cloud based (Azure) Servers, system firewall access, endpoint security and the current ERP system (Microsoft Dynamics NAV) * Contribute to the planning and execution of IT projects, including migrations, upgrades new business incorp…
IT Support Specialist employer: Benjamin Edwards
Contact Detail:
Benjamin Edwards Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Specialist
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Microsoft Dynamics NAV and Azure. Having hands-on experience or relevant certifications can set you apart from other candidates.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past IT issues you've resolved. Be ready to discuss these during the interview to demonstrate your analytical abilities and customer service approach.
✨Tip Number 3
Network with current or former employees of the company on platforms like LinkedIn. This can provide you with insider knowledge about the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Stay updated on the latest trends in cybersecurity and data protection. Being knowledgeable about current best practices will not only help you in the role but also impress the hiring team during your discussions.
We think you need these skills to ace IT Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly in troubleshooting and maintaining hardware and software. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that showcase your technical skills and ability to work as part of a team, especially in relation to cybersecurity and IT project management.
Showcase Your Technical Skills: Clearly outline your technical qualifications and experience with systems mentioned in the job description, such as Microsoft Dynamics NAV, Azure, and network security. Provide examples of how you've successfully managed IT issues in the past.
Highlight Communication Skills: Since the role involves advising business teams and collaborating with third-party partners, emphasize your communication and customer service skills. Provide examples of how you've effectively communicated technical information to non-technical stakeholders.
How to prepare for a job interview at Benjamin Edwards
✨Show Your Technical Expertise
Be prepared to discuss your experience with hardware and software troubleshooting. Highlight specific examples where you've successfully resolved IT issues, especially in a multi-site environment.
✨Demonstrate Your Communication Skills
Since you'll be interacting with various stakeholders, practice explaining technical concepts in simple terms. This will show that you can provide coherent advice and guidance to non-technical team members.
✨Highlight Your Cybersecurity Knowledge
Given the emphasis on cybersecurity in the role, be ready to discuss your understanding of data protection best practices and any relevant experiences you have in developing or implementing security policies.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to manage IT projects, handle urgent support requests, or improve processes, and be ready to share how you approached these challenges.
