Strategic CSM: Drive Adoption & Advocacy (Flexible) in Southampton

Strategic CSM: Drive Adoption & Advocacy (Flexible) in Southampton

Southampton Full-Time 60000 - 75000 Β£ / year (est.) No working from home possible
Benifex

At a Glance

  • Tasks: Manage customer relationships and drive engagement for 20-30 clients.
  • Company: Fast-moving tech company in Southampton with a focus on innovation.
  • Benefits: Flexible working arrangements and a comprehensive benefits package.
  • Other info: Join a dynamic team and grow your career in a supportive environment.
  • Why this job: Make a real impact by helping clients maximise their platform usage.
  • Qualifications: Experience in Customer Success within a B2B SaaS environment and strong communication skills.

The predicted salary is between 60000 - 75000 Β£ per year.

Benifex, a fast-moving technology company in Southampton, is seeking a Customer Success Manager to manage a portfolio of 20–30 customers, driving value and engagement. You will foster relationships, lead account health reviews, and support clients in maximizing their platform usage.

Ideal candidates will have a background in Customer Success within a B2B SaaS environment and strong communication skills. The position offers flexible working arrangements and a comprehensive benefits package.

Strategic CSM: Drive Adoption & Advocacy (Flexible) in Southampton employer: Benifex

At Benifex, we pride ourselves on being an excellent employer by fostering a dynamic work culture that prioritises collaboration and innovation. Located in the vibrant city of Southampton, we offer our employees ample opportunities for professional growth and development, alongside competitive benefits that support work-life balance. Join us to lead a high-performing team and make a meaningful impact in a fast-paced environment where your contributions are valued.

Benifex

Contact Details:

Benifex Recruitment Team

We think you need these skills to ace Strategic CSM: Drive Adoption & Advocacy (Flexible) in Southampton

Customer Success Management
B2B SaaS Experience
Relationship Building
Account Health Reviews
Platform Usage Maximisation
Strong Communication Skills
Value Delivery