At a Glance
- Tasks: Lead a global support engineering team and resolve complex issues.
- Company: Benifex, a rapidly growing tech company focused on operational excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Hands-on role with a focus on building team capability.
- Why this job: Make a real impact by driving transformation and improving processes.
- Qualifications: Experience in support engineering and strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
Benifex is seeking a Manager of Support Engineering to scale a rapidly growing global team.
You will report to the Director of Support Engineering and oversee a function responsible for complex 3rd line issues and defect resolution, ensuring high-quality delivery and adherence to SLAs.
This is a hands-on leadership role where you drive operational excellence and build team capability.
You will also contribute to a broader transformation, embedding best practices, improving processes, and
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Senior Manager, Global Support Engineering & Transformation in Southampton employer: Benifex
At Benifex, we pride ourselves on being an excellent employer by fostering a dynamic work culture that prioritises collaboration and innovation. Located in the vibrant city of Southampton, we offer our employees ample opportunities for professional growth and development, alongside competitive benefits that support work-life balance. Join us to lead a high-performing team and make a meaningful impact in a fast-paced environment where your contributions are valued.
