Office Experience & Leadership Support Coordinator in Southampton

Who are Benifex? We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Play a central role in shaping an exceptional office experience, becoming the welcoming face of Benifex for colleagues, visitors, and partners
• Enjoy a highly varied role that blends office operations, workplace experience, and executive (PA) support
• Work in a people-focused environment where building relationships and delivering great experiences is at the heart of everything you do
• Be trusted with real responsibility and ownership, helping to keep the office running smoothly day to day
• Be part of a collaborative, friendly team that values initiative and positivity
• Top 10 Employer, Sunday Times Best Places to Work Awards
• Work for a profitable, fast-growing market leader in the online reward and benefits space

Please note we are unable to offer visa sponsorship and require people to be based in the UK for this position.

Great benefits:

• £29,000-33,000 salary
• Flexible work
• 25 days holiday plus local bank holidays
• Your birthday off
• Two half day wellbeing days
• Healthcare cash plan to cover day to day healthcare costs
• Employee Assistance Plan 24/7 365 support
• Income Protection (75%) and life assurance (4x salary)
• Pension scheme
• Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
• £50 monthly allowance to spend on whatever takes your fancy

Role Overview:

We’re excited to introduce a brand-new opportunity for an Office Administrator & Leadership Support Coordinator to join our Southampton team. This is a dynamic, people-focused role at the heart of the Benifex office experience, where you’ll ensure a welcoming, seamless environment for colleagues and visitors alike, you’ll support the day-to-day running of the office, contribute to workplace events, and provide PA support to two members of our Leadership team. No two days will be the same, making this an ideal role for someone who thrives in a fast-paced, varied environment.

Responsibilities:

• Welcome visitors and create a positive, professional onsite experience
• Manage reception duties, including handling calls and visitor access
• Support day‑to‑day office administration tasks and operations
• Manage inbound and outbound post
• Order office supplies, stationery, meals, and general sundries
• Ensure the office environment is well-maintained and running smoothly
• Liaise with contractors, landlords, and external suppliers
• Create and manage office and visitor access passes
• Support CCTV administration and confidential waste processes
• Act as a key holder, including alarm call-outs when required
• Lead office tours for visitors and new starters
• Act as Chief Fire Marshal and Chief First Aider (training provided)
• Support internal events and social activities with the Benifun Committee
• Provide PA support to two Leadership team members, including diary management and meeting coordination
• Arrange travel and accommodation when needed
• Support meeting logistics and provide ad‑hoc administrative assistance

What are we looking for?

• Strong organisational and prioritisation skills, with the ability to manage multiple tasks in a fast‑paced environment
• Excellent communication and relationship‑building skills, with confidence interacting at all levels
• Proactive problem‑solving mindset, able to anticipate needs and take initiative
• High attention to detail and a structured approach to work
• Confidence using Microsoft Office and willingness to learn new systems
• Ability to work independently while also being a collaborative team player
• Warm, approachable, and positive attitude with a focus on creating great experiences
• Trustworthy and discreet, with the ability to handle confidential information professionally
• Dependable and proactive, taking ownership and ensuring tasks are completed to a high standard

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.

Our interview process:

• Initial call with the Talent team – 30 minutes
• Video interview with hiring team – 60 minutes
• Final interview with Chief People Officer – 45 minutes

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer. We are a proud member of the Disability Confident employer scheme.