Benifex Limited, a fast-growing UK technology company, is seeking a Customer Support professional to deliver high-quality first-line support for benefits and HR-related platforms. You will build strong relationships with customer stakeholders and resolve inquiries while escalating complex issues to specialists as needed.
You will work in a flexible hybrid setup in the UK, with monthly in-person office visits, contributing to knowledge resources and process improvements to enhance the customer
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Customer Support Specialist β First-Line & Relationship Builder in Southampton employer: Benifex Limited
At Benifex, we pride ourselves on being a top employer, recognised for our commitment to creating exceptional workplace experiences. Our culture fosters innovation and collaboration, offering flexible work arrangements, generous benefits, and a strong focus on employee growth through continuous learning opportunities. Join us in our UK HQ and be part of a pioneering team that is shaping the future of AI-native engineering leadership while enjoying a supportive and inclusive environment.