Future Opening: Care Manager in Bedford

We have hours for you. If you’re not getting the hours you need where you are, we want to put you to work.

• 401(k)
• 401(k) matching
• Opportunity for advancement

About us: We treat all of our clients with utmost respect and dignity. Benevolent Hearts Home Care has been awarded the highest honor a home care provider can earn from HCP, an independent experience management company ranking us 38th overall in the nation. So, if you are looking for an opportunity to be a part of a home care agency that values Teamwork, Fulfilment, Integrity, Respect, and Excellence, please apply

Job Summary

We are seeking a highly motivated and organized Care Manager to join our team. In this role, you will coordinate patient care, collaborate with healthcare professionals, and ensure optimal patient outcomes. This position requires strong communication, organizational, and problem-solving skills, as well as a passion for patient-centered care.

Responsibilities

• Patient Care Coordination:
• Collaborate with the client, their family, agency team, and other healthcare professionals to develop and implement comprehensive patient care plans.
• Monitor client progress, identify potential problems, and adjust care plans as needed.
• Provide education and support to clients and their families regarding their health conditions and care plans.
• Communication and Collaboration:
• Maintain clear and effective communication with clients, families, and agency staff.
• Facilitate communication and collaboration among different departments and disciplines.
• Participate in team meetings and rounds to ensure coordinated care
• Documentation and Record Keeping:
• Maintain accurate and up-to-date client records and documentation.
• Ensure compliance with relevant regulations and standards.
• Resource Management:
• Identify and access appropriate resources for clients and their families.
• Advocate for client needs and ensure access to necessary services.
• Other Duties as Assigned:
• Perform other duties as assigned by the Agency Administrator and Agency Director.

Qualifications

At least two years of experience in care management, healthcare, or home care settings is preferred. Licensed Vocational Nurse Social Worker.

Skills

• Strong communication, interpersonal, and organizational skills.
• Ability to work independently and as part of a team.
• Proficiency in electronic health record (EHR) systems.
• Knowledge of relevant healthcare regulations and standards.
• Empathy, compassion, and a patient-centered approach.

Compensation: $45,000.00 - $55,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Benevolent Hearts Home Care has been raising the standard of senior care since 2012.

We run on TEAM on FIRE.

We’re not just looking for people who can do the job. We’re looking for people who care about our clients, about each other, and about doing things right. Our values aren’t a poster on a wall. They shape how we work every day.

T — Teamwork

We look out for each other. No one does this work alone.

I — Integrity

We do the right thing, even when no one is watching.

R — Respect

For our clients, for each other, and for the work.

We’re ranked nationally because we don’t cut corners.

Recognition & culture

We celebrate the people who show up every day. Each month, two caregivers are recognized through our “Caught Caring” award, nominated by clients and managers and featured in our newsletter. Through our Nectar rewards program, you earn points for going above and beyond, redeemable for gift cards. Birthdays and work anniversaries are recognized because those milestones matter. Throughout the year we host events to show appreciation, including CNA Week, Caregiver Week, Halloween, Thanksgiving, back to school gift cards, and 10-year anniversary celebrations. Our annual Christmas party is a highlight for the whole team: everyone walks away with a gift, and the longer you’ve been with us, the bigger it gets.

From day one, you’ll train hands‑on in our dedicated skills room. You’ll also get access to thousands of training videos through Relias, organized into four levels based on your experience, including specialized dementia care training. Monthly in-service sessions keep your skills sharp as you grow. And here’s what sets us apart: the more you learn, the more you earn. Each training level you complete unlocks higher hourly pay. Your skills are rewarded, not just your title.

A clear path forward

We don’t leave you guessing where you can go. There’s a real career ladder here.

We offer medical insurance, life insurance, and Aflac supplemental coverage. We also have something most agencies don’t: a full-time social worker on staff, available to you at no cost for resources, referrals, or just support when you need it. She leads monthly in-service sessions focused specifically on caregiver wellbeing, because we know this work can be demanding and we want to make sure you’re taken care of too.

Compensation

Your starting pay is based on your experience and skill set, with CNAs receiving an additional bump. From there, your pay is not fixed: as you complete training levels and grow your skills, your hourly rate grows with you. You also earn PTO through completing training, and after one year you’re eligible for our 401k with a matching program. If you refer another caregiver who joins the team and works 80 hours, you earn a $250 referral bonus.

We built something here that most agencies haven't. Here's what joining the Benevolent Hearts team actually looks like.