Healthcare Support Worker - Outpatients
Healthcare Support Worker - Outpatients

Healthcare Support Worker - Outpatients

Temporary 30000 - 42000 ÂŁ / year (est.) No home office possible
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Benenden Hospital

At a Glance

  • Tasks: Support high-quality patient care in a fast-paced outpatient environment.
  • Company: Join Benenden Hospital, an outstanding private hospital in the beautiful Kent countryside.
  • Benefits: Enjoy competitive salary, 27 days leave, and excellent health benefits.
  • Why this job: Make a real difference to patient care while developing your clinical skills.
  • Qualifications: GCSE level education or equivalent; relevant qualifications preferred.
  • Other info: Be part of a supportive team that values compassion and professional growth.

The predicted salary is between 30000 - 42000 ÂŁ per year.

We are looking for a dedicated and compassionate Healthcare Support Worker (HSW) to join our Outpatients team on a 10‑month fixed term contract. This is an excellent opportunity to support high‑quality patient care in a fast‑paced environment while developing your clinical skills and experience.

Why this role matters

Working under the supervision and guidance of a Registered Health Professional (RHP), you will deliver safe and effective care in line with hospital guidelines, always maintaining a patient‑centred approach. You will also play an important role in supporting the Hospital’s wider service and business objectives.

About us

At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra-modern private hospital, which opened in 1907 and has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and have a beautiful setting in the middle of the Kent countryside. Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.

About the role

  • Deliver high standards of care as delegated by the RHP
  • Support patients through outpatient appointments, procedures, and basic diagnostic tests
  • Assist clinical teams with examinations and treatments
  • Ensure a professional, efficient, and compassionate patient experience
  • Contribute to a positive and collaborative team culture

Skills and experience required

  • Educated to GCSE level or with equivalent experience
  • Relevant professional qualification such as NVQ Level 3 in Health & Social Care, Care Certificate, or willingness to work toward it
  • Basic Life Support training
  • Clinical skills such as; phlebotomy, cannulation, ECG recording, catheter, bladder scanning, dressing changes
  • Confident IT skills
  • Ability to manage multiple tasks effectively under pressure
  • Methodical approach with strong attention to detail
  • Excellent verbal communication, using tact and diplomacy
  • Strong patient‑centred ethos
  • A team player who promotes professionalism and positive working relationships
  • Demonstrates honesty, integrity, and ethical behaviour
  • A positive, adaptable, and proactive attitude

Why join Outpatients Team?

  • Supportive and friendly multidisciplinary team
  • Opportunities to grow your skills and confidence in a clinical setting
  • The chance to make a real difference to patient care and experience

If you’re enthusiastic, caring, and ready to contribute to a high‑quality outpatient service, we’d love to hear from you. Ready to be part of a team that makes a real difference? Apply now and be part of a team that puts patients at the heart of everything we do.

Benefits include

  • Competitive salaries
  • 27 days Annual Leave plus Bank Holidays
  • Defined contribution pension scheme with employer contribution up to 10%
  • Membership to Benenden Health which offers a wide range of benefits, discounts and activities
  • Excellent Life Assurance benefit
  • Free parking
  • Subsidised eye tests
  • Free Flu vaccinations
  • Subsidised on site Restaurant

“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”. These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.

Healthcare Support Worker - Outpatients employer: Benenden Hospital

Benenden Hospital is an outstanding employer that prioritises patient care and employee well-being in a stunning Kent countryside setting. With a strong commitment to professional development, flexible working conditions, and a supportive team culture, employees can thrive while making a meaningful impact on patient experiences. Join us to be part of a compassionate community dedicated to high-quality healthcare.
Benenden Hospital

Contact Detail:

Benenden Hospital Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Healthcare Support Worker - Outpatients

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Benenden Hospital on LinkedIn. Ask them about their experiences and any tips they might have for landing the Healthcare Support Worker role. Personal connections can make a huge difference!

✨Tip Number 2

Prepare for the interview by brushing up on your clinical skills and patient care scenarios. Think about how you would handle specific situations in an outpatient setting. We want to see your compassionate side shine through!

✨Tip Number 3

Show off your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're passionate about patient care and working in a supportive environment like Benenden Hospital. Your genuine interest can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re serious about joining our amazing Outpatients team. Let’s get you started on this exciting journey!

We think you need these skills to ace Healthcare Support Worker - Outpatients

Compassionate Care
Patient-Centred Approach
Clinical Skills
Phlebotomy
Cannulation
ECG Recording
Basic Life Support
Attention to Detail
Verbal Communication
Team Collaboration
Adaptability
IT Skills
Methodical Approach
Professionalism
Ethical Behaviour

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Healthcare Support Worker role. We want to see your passion for patient care and how you can contribute to our Outpatients team.

Showcase Your Compassion: In your written application, let your caring nature shine through! Use examples that demonstrate your empathy and commitment to providing high-quality patient care, as these are key qualities we value at Benenden Hospital.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. Highlight your relevant qualifications and experiences without overcomplicating things.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. This way, you can ensure your application reaches us quickly and efficiently, and you’ll be one step closer to joining our fantastic team!

How to prepare for a job interview at Benenden Hospital

✨Know Your Role Inside Out

Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Support Worker in Outpatients. Familiarise yourself with the specific tasks mentioned in the job description, like assisting with examinations and supporting patients during procedures. This will help you demonstrate your knowledge and enthusiasm for the role.

✨Showcase Your Compassion

Since this role is all about patient care, be prepared to share examples of how you've shown compassion and empathy in previous roles. Think of specific situations where you made a positive impact on someone's experience, as this will resonate well with the interviewers at Benenden Hospital.

✨Highlight Your Team Spirit

Benenden Hospital values a collaborative team culture, so be ready to discuss your experiences working in teams. Share stories that illustrate your ability to work well with others, support colleagues, and contribute to a positive environment. This will show that you align with their values.

✨Prepare Questions That Matter

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the team dynamics, training opportunities, or how they ensure a patient-centred approach. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Healthcare Support Worker - Outpatients
Benenden Hospital
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