At a Glance
- Tasks: Welcome patients, manage appointments, and ensure smooth booking operations.
- Company: Join Benenden Hospital, an outstanding private hospital in a beautiful Kent setting.
- Benefits: Enjoy flexible working, health benefits, free parking, and professional development opportunities.
- Other info: Inclusive workplace welcoming diverse applicants and offering excellent career growth.
- Why this job: Make a real difference to patient experiences in a supportive and dynamic environment.
- Qualifications: Strong organisational skills, clear communication, and a passion for patient care.
The predicted salary is between 25185 - 28000 £ per year.
Contract type: 18-month Fixed-Term Contract, Fulltime (37.5 hours)
Join Our Imaging Team
Are you passionate about delivering outstanding customer service and making a real difference to patient experience? We are looking for a proactive and organised Imaging Administrator to become a key part of our Imaging Department. As the first point of contact for our patients, you will play a vital role in ensuring every interaction is professional, compassionate, and efficient — helping to create a seamless and reassuring patient journey.
About us
At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra‑modern private hospital, which opened in 1907 and has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and have a beautiful setting in the middle of the Kent countryside. Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.
About the role
This is a varied and fast‑paced position where no two days are the same. You’ll be at the heart of our service, managing appointments, supporting patients, and ensuring the smooth running of our booking and front desk operations.
What You’ll Do
- Provide a warm, professional welcome to all patients and visitors
- Manage patient enquiries via phone and email, delivering a responsive and high‑quality service
- Coordinate and schedule imaging appointments across all modalities
- Process referrals accurately, ensuring compliance with clinical guidelines
- Support patients through the booking process with clear communication and empathy
- Work closely with clinical teams to ensure smooth and efficient patient pathways
- Maintain accurate and confidential patient records
- Contribute to achieving service KPIs and maximising department efficiency
Skills and experience required
You are someone who:
- Has strong organisational and multitasking skills
- Communicates clearly and confidently with a wide range of people
- Thrives in a busy, patient‑focused environment
- Pays close attention to detail and maintains high levels of accuracy
- Is flexible, proactive, and a great team player
Defined contribution pension scheme with employer contribution up to 10% Membership to Benenden Health which offers a wide range of benefits, discounts and activities Excellent Life Assurance benefit Free parking Subsidised eye tests Free Flu vaccinations Subsidised on site Restaurant
Closing Date: 8 July 2026
Together, we work hard to maintain a safe, comfortable, patient‑focused environment for the people in our care. We’re an inclusive employer and welcome applications from people of all backgrounds and walks of life. This includes people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent. We actively encourage applications from groups that may be under‑represented within our workforce.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new member of staff can join the hospital. In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital, of the types of data we process about you. Please read our Privacy Notice.
Imaging Administrator employer: Benenden Hospital Trust
At Benenden Hospital, we pride ourselves on being an outstanding employer, dedicated to fostering a supportive and inclusive work environment. Our commitment to professional development, coupled with excellent training facilities and flexible working options, ensures that our Imaging Administrators can thrive while making a meaningful impact on patient experiences in our beautiful Kent countryside setting. Join us to be part of a compassionate team that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Imaging Administrator
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Benenden Hospital Trust for the Imaging Administrator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Imaging Administrator
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Benenden Hospital Trust, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Benenden Hospital Trust, and how you can make a difference!
How to prepare for a job interview at Benenden Hospital Trust
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Benenden Hospital Trust.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Benenden Hospital Trust appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Benenden Hospital Trust supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
