At a Glance
- Tasks: Support high-quality patient care in a fast-paced outpatient environment.
- Company: Join Benenden Hospital, an outstanding private hospital with a caring culture.
- Benefits: Flexible working, excellent training, free parking, and health benefits.
- Other info: Be part of a supportive team that values compassion and professionalism.
- Why this job: Make a real difference to patient care while developing your clinical skills.
- Qualifications: GCSE level education or equivalent; relevant qualifications preferred.
The predicted salary is between 30000 - 40000 £ per year.
Contract type: Permanent, part time (22.5 hours a week)
Job reference: 2968
Make a meaningful impact every day. We are looking for a dedicated and compassionate Healthcare Support Worker (HSW) to join our Outpatients team. This is an excellent opportunity to support high‑quality patient care in a fast‑paced environment while developing your clinical skills and experience.
Why this role matters
Working under the supervision and guidance of a Registered Health Professional (RHP), you will deliver safe and effective care in line with hospital guidelines, always maintaining a patient‑centred approach. You will also play an important role in supporting the Hospital’s wider service and business objectives.
Why join Outpatients Team?
- Supportive and friendly multidisciplinary team
- Opportunities to grow your skills and confidence in a clinical setting
- The chance to make a real difference to patient care and experience
If you’re enthusiastic, caring, and ready to contribute to a high‑quality outpatient service, we’d love to hear from you.
Ready to be part of a team that makes a real difference? Apply now and be part of a team that puts patients at the heart of everything we do.
About us
At Benenden Hospital we put patients at the heart of everything we do. We attract kind, compassionate, and talented people to our ultra‑modern private hospital, which opened in 1907 and has been rated as Outstanding by the CQC. We hold JAG accreditation for Endoscopy and have a beautiful setting in the middle of the Kent countryside.
Benenden Hospital offers excellent working conditions and facilities. We promote flexible working and a healthy work/life balance. We are committed to professional development and have excellent training and education facilities. We work hard to make sure that everyone at Benenden Hospital feels involved and shares our values and vision for the future.
About the role
- Deliver high standards of care as delegated by the RHP
- Support patients through outpatient appointments, procedures, and basic diagnostic tests
- Assist clinical teams with examinations and treatments
- Ensure a professional, efficient, and compassionate patient experience
- Contribute to a positive and collaborative team culture
Skills and experience required
- Educated to GCSE level or with equivalent experience
- Relevant professional qualification such as NVQ Level 3 in Health & Social Care, Care Certificate, or willingness to work toward it
- Basic Life Support training
- Clinical skills such as; phlebotomy, cannulation, ECG recording, catheter, bladder scanning, dressing changes
- Ability to manage multiple tasks effectively under pressure
- Methodical approach with strong attention to detail
- Excellent verbal communication, using tact and diplomacy
- Strong patient‑centred ethos
- A team player who promotes professionalism and positive working relationships
- Demonstrates honesty, integrity, and ethical behaviour
- A positive, adaptable, and proactive attitude
Benefits
- Defined contribution pension scheme with employer contribution up to 10%
- Membership to Benenden Health which offers a wide range of benefits, discounts and activities
- Excellent Life Assurance benefit
- Free parking
- Subsidised eye tests
- Free Flu vaccinations
- Subsidised on site Restaurant
“I love working at Benenden Hospital, it’s a beautiful location in the countryside”, “the whole organisation is supportive”, “it’s the team, the team are amazing”, “Benenden is a bit like a family”, “the whole atmosphere is brilliant”. These are just some of the reasons why more than 400 people work at Benenden Hospital which has a long history of caring since it was founded in 1907.
How to apply
If you wish to apply for this position, please complete and submit our application form below. A member of the HR team will be in contact after the vacancy closes. Together, we work hard to maintain a safe, comfortable, patient-focused environment for the people in our care.
All our vacancies are therefore subject to either a Standard or an Enhanced Disclosure Application to the Disclosure and Barring Service as well as satisfactory reference checks. These procedures need to be completed before all new members of staff can join the hospital.
We’re an inclusive employer and welcome applications from people of all backgrounds and walks of life. This includes people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent. We actively encourage applications from groups that may be under‑represented within our workforce.
We want to understand why you want to work in a hospital environment and how your knowledge, skills, qualifications, and experience align with the role you’re applying for, and how they support a caring and respectful culture. These qualities are best shown through your own experience rather than AI‑generated content. While AI tools may be used for general support, we ask that applications are written in your own words and reflect your true abilities and values.
In accordance with the General Data Protection Regulation (GDPR), we have implemented a Privacy Notice to inform you, as prospective employees of Benenden Hospital, of the types of data we process about you. Please read our Privacy Notice.
Healthcare Support Worker - Outpatients employer: Benenden Hospital Trust
At Benenden Hospital, we pride ourselves on being an outstanding employer that fosters a supportive and friendly multidisciplinary team environment. Our commitment to professional development, flexible working, and a healthy work/life balance ensures that our Healthcare Support Workers can grow their skills while making a meaningful impact on patient care in our beautiful Kent countryside setting.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Support Worker - Outpatients
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Benenden Hospital on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the Outpatients team.
✨Tip Number 2
Prepare for the interview by brushing up on your clinical skills and patient care scenarios. Think about how you can demonstrate your compassion and dedication to patient-centred care during the chat.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you’re passionate about working in healthcare and how you can contribute to their supportive and friendly environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Benenden family.
We think you need these skills to ace Healthcare Support Worker - Outpatients
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for patient care and why you’re excited about this role.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Healthcare Support Worker role. Mention specific qualifications or experiences that relate directly to the job description.
Show Your Compassion:Since this role is all about patient care, it’s important to convey your caring nature. Share examples of how you've supported others in the past, whether in a professional or personal setting.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at Benenden Hospital Trust
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Healthcare Support Worker in Outpatients. Familiarise yourself with patient care protocols and the specific tasks you'll be expected to perform. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Compassion
In healthcare, compassion is key. Be prepared to share examples from your past experiences where you've demonstrated empathy and care for patients. This could be through volunteer work, previous jobs, or even personal experiences. Highlighting your caring nature will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations in a clinical setting. Think about times when you've had to manage multiple tasks under pressure or resolve conflicts within a team. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how the hospital supports professional development. This shows your enthusiasm for the role and helps you gauge if the environment aligns with your values.
