At a Glance
- Tasks: Support patient care operations with efficient administrative tasks and ensure smooth clinic correspondence.
- Company: Join Benenden Flexi Bank, a supportive and inclusive healthcare provider.
- Benefits: Enjoy flexible shifts, free parking, flu vaccinations, and subsidised meals.
- Other info: Ideal for students or anyone seeking flexible work to fit around other commitments.
- Why this job: Make a real difference in patients' healthcare journeys while gaining valuable experience.
- Qualifications: Strong organisational skills and a passion for delivering excellent service.
The predicted salary is between 24000 - 30000 £ per year.
Be the heartbeat of an exceptional patient experience
Are you highly organised, detail-focused, and passionate about delivering outstanding service?
Do you take pride in ensuring things run smoothly behind the scenes while making a real difference to people's healthcare journey?
If so, we'd love to hear from you.
We are looking for a Flexi-bank Medical Secretarial Support to join our dedicated team, playing a vital role in providing a high-quality administrative service that underpins a positive, seamless, and efficient patient experience.
About us
The Benenden Flexi Bank offers you total flexibility to choose shifts that are offered to you.
It is ideal for people who have other commitments in their lives but are still able to work a reasonable number of hours each month.
Alternatively, you may be looking to boost your income, without being tied to set hours each week.
Your hours are not guaranteed and fluctuate with the needs of the hospital.
About the role
This is a key position at the centre of patient care operations, where your work directly supports clinicians, medical secretaries, and patients.
You will ensure clinic correspondence is handled accurately and efficiently, while contributing to a responsive, professional, and patient focused service.
Working across a variety of specialties, you will play an integral role in keeping patient pathways moving smoothly and ensuring every interaction reflects excellence.
Skills and experience required
- Highly organised and detail oriented, with strong administrative skills
- Experienced in medical or clinical administration (desirable but not essential)
- A confident communicator who works well with colleagues and patients alike
- Able to manage workload effectively in a fast paced environment
- Committed to accuracy, confidentiality, and high professional standards
- Passionate about delivering an excellent patient experience
- Excellent organisational and administrative skills
- Strong attention to detail and accuracy
- Good interpersonal and communication skills
- Proficiency in IT systems, including Microsoft Office applications
- Ability to prioritise tasks and work to deadlines
- Understanding of the importance of confidentiality and data protection
- Flexible and reliable approach to work
- Previous experience in a medical secretarial, healthcare administration, or clinical support role
- Knowledge of medical terminology
- Experience of managing clinical correspondence and patient records
- Familiarity with healthcare systems and administrative processes
- 1 hour annual leave generated for every 8.25 hours worked
- Free parking
- Free flu vaccinations
- Free tea and coffee
- Subsidised on site restaurant
- Eligibility and equality statement
Full right to work in the UK is required as we do not offer sponsorship.
We're an inclusive employer and welcome applications from people of all backgrounds and walks of life, including people with disabilities, people from all gender identities, individuals from all ethnic backgrounds, and those who are neurodivergent.
We actively encourage applications from groups that may be under represented within our workforce.
Flexi-Bank medical secretarial support employer: Benenden Hospital Trust
Benenden Hospital Trust is an excellent employer, offering a supportive work culture where teamwork and compassion are at the forefront of patient care. Employees benefit from flexible shift patterns, opportunities for professional development, and a commitment to staff wellbeing, making it a rewarding place to grow your career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Flexi-Bank medical secretarial support
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Flexi-Bank medical secretarial support
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Benenden Hospital Trust, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Benenden Hospital Trust
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Benenden Hospital Trust.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Benenden Hospital Trust.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Benenden Hospital Trust can really resonate with interviewers and show your commitment to the field.