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- Tasks: Lead Continuous Improvement initiatives and enhance member experiences using Lean Six Sigma.
- Company: Join Benenden Health, a community-focused organisation with a rich 120-year history.
- Benefits: Enjoy up to 35 days holiday, free health membership, and flexible working options.
- Why this job: Make a real difference in a supportive environment dedicated to excellent service.
- Qualifications: Proven experience in Lean Six Sigma and team management skills required.
- Other info: Great career progression opportunities and a vibrant workplace culture.
The predicted salary is between 52500 - 65000 £ per year.
Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future? With a 120-year history, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same and the opportunities are as diverse as the members we serve.
If this sounds like a place you’d like to work, we have an exciting opportunity within our Operations team to recruit a Senior Continuous Improvement Manager. Reporting to the Head of Operational Support, the post holder will play a key role within Benenden Health. Using strong knowledge of Lean Six Sigma (Black Belt preferred), the role will be driving Continuous Improvement initiatives, simplifying the member journey and realising efficiencies across the Society.
The successful candidate will have proven experience in stakeholder management with influencing and communication skills at all levels, including Senior Management. They will have a strong knowledge of Lean, Six Sigma (Black Belt preferred), automation solutions (AI) and be able to demonstrate they have:
- Developed and executed process improvement roadmap aligned with business goals and priorities.
- Conducted end-to-end process reviews using Lean, Six Sigma or other methodologies.
- Led cross-functional improvement projects/initiatives from initiation to implementation, ensuring projects are delivered on time, within scope, and with measurable outcomes.
- Experienced in managing and inspiring a small team to implement improvements to the member journey across multiple functions with 1:1, objective setting and regular review meetings.
- Delivered CI initiatives with clear evidence of realising efficiencies / RIO.
As well as offering an annual salary of £58,500, we are a Smart Working organisation, flexing our time working from home and in our registered offices depending on our meetings and workplace commitments. Working for a business with a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including:
- Free Corporate Benenden Health membership
- Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies)
- Free onsite car parking
- Up to 35 days’ holiday including bank holiday and no weekend or bank holidays working
- Pension with up to 10% employer contributions
- Discount available on other Benenden products
- Employee Assistance Program
- Discounts and cash back on hundreds of high-street retailers
- Excellent training and career progression opportunities
- Cycle to work scheme
- Free hot drinks
- Free fruit
- Employee engagement events
- Supporting local charities
- Onsite First Aiders and Mental Health First Aiders
- Free onsite gym
For further information on this role, please refer to the Role Profile.
Senior Continuous Improvement Manager in York employer: Benenden Health
Contact Detail:
Benenden Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Continuous Improvement Manager in York
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Benenden Health on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to Continuous Improvement. Think about how your experience with Lean and Six Sigma can directly benefit Benenden Health's mission of excellent service.
✨Tip Number 3
Show your passion for the community aspect of Benenden Health. During interviews, share examples of how you've contributed to team success and improved member experiences in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Benenden Health family.
We think you need these skills to ace Senior Continuous Improvement Manager in York
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about improving member experiences and are excited about the opportunity to contribute to our community-focused mission.
Tailor Your CV: Make sure your CV is tailored to highlight your experience with Lean and Six Sigma methodologies. We’re looking for specific examples of how you've driven continuous improvement initiatives, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and skills. Remember, we’re busy too, so make it easy for us to see why you’re a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to be part of our team right from the start!
How to prepare for a job interview at Benenden Health
✨Know Your Lean Six Sigma Inside Out
Make sure you brush up on your Lean Six Sigma knowledge, especially if you have a Black Belt. Be ready to discuss specific methodologies you've used in past projects and how they led to measurable improvements. This will show that you not only understand the theory but can apply it effectively.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders at various levels. Think about times when you influenced decisions or navigated challenges. This is crucial for the role, so having concrete examples will help you stand out.
✨Demonstrate Your Team Leadership Experience
Be ready to talk about your experience in managing and inspiring teams. Share specific instances where you set objectives, conducted 1:1s, and led your team to achieve continuous improvement goals. Highlighting your leadership style will resonate well with the interviewers.
✨Align Your Vision with Their Values
Benenden Health values community and service over profit, so make sure you express your alignment with these principles. Share your passion for improving member journeys and how you believe in doing the right thing. This will show that you're not just looking for a job, but a place where you can contribute meaningfully.
