At a Glance
- Tasks: Support the sales team with client onboarding, queries, and project work.
- Company: Join a community-focused business dedicated to excellent service and teamwork.
- Benefits: Enjoy free health membership, up to 35 days' holiday, and hybrid working options.
- Other info: Great training opportunities and a vibrant workplace culture.
- Why this job: Make a real difference in a supportive environment while developing your career.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office; Salesforce experience is a plus.
The predicted salary is between 30000 - 40000 € per year.
Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future?
Benenden Health has an exciting maternity cover opportunity within its B2B Sales Team; we are recruiting a Sales Support Executive to join our team on a fixed term basis for 12 months (maternity cover).
Reporting to the Commercial Sales Manager the post holder will:
- Manage the administration for the onboarding of new corporate schemes
- Respond to new and existing client queries and resolve issues
- Brief and train corporate clients to use corporate systems
- Produce and update corporate system user guides, processes and spreadsheets
- Arrange and book travel and accommodation for the sales team, being commercially aware of spending members wisely.
- Proactively support project work, as and when required
- Communicate by telephone, email or virtual meetings, where you will deliver excellent customer service within the agreed timeframes.
- Demonstrate a real commitment to teamwork and deliver excellent customer service
Skills and experience required
- Good customer service skills with excellent written and verbal communication.
- Highly competent in Microsoft Office applications including Excel, Visio, Word and PowerPoint.
- Experience of Salesforce preferable.
- Excellent organisational skills with an ability to work to strict deadlines and under pressure.
- Be able to work on own initiative, prioritise workload and identify improvements
- Confident speaking to external clients through all communication channels; telephone, virtual and email.
- Adaptable and self‑motivated.
- Experience of communicating with B2B audience preferable, but not essential.
The Benenden Health office is based in York and, whilst there will be an opportunity to work from home, this role is offered on a hybrid basis and there will be requirement of a weekly attendance at the office.
Benefits
- Free Corporate Benenden Health membership
- Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies)
- Free onsite car parking
- Up to 35 days' holiday including bank holiday and no weekend or bank holidays working.
- Pension with up to 10% employer contributions
- Discount available on other Benenden products
- Employee Assistance Program
- Unlimited access to 500 Refer a Friend Bonus Scheme
- Discount and cash back on hundreds of high-street retailers
- Opportunity for hybrid working
- Excellent training and career progression opportunities
- Cycle to work scheme
- Free hot drinks
- Free fruit
- Employee engagement events
- Supporting local charities
- Onsite First Aiders and Mental Health First Aiders
- Free onsite gym
For further information on this role, please refer to the Role Profile.
Sales Support Executive employer: Benenden Health
Benenden Health is an exceptional employer that prioritises community and service over profit, fostering a supportive work culture where teamwork thrives. Located in York, this role as a Sales Support Executive offers hybrid working options, generous benefits including up to 35 days' holiday, and extensive training and career progression opportunities, making it an ideal place for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Support Executive role. You never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Prepare for those interviews! Research Benenden Health and understand their values. Be ready to discuss how your skills align with their commitment to excellent service and teamwork. Show them you’re not just another candidate, but someone who truly fits their culture.
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of client interaction, get comfortable speaking clearly and confidently. Maybe do some mock calls or video chats with friends to nail that customer service vibe.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the Benenden Health community. Let’s get you that interview!
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Support Executive role. Highlight your customer service skills and any relevant experience with B2B communication, as this will show us you understand what we're looking for.
Showcase Your Skills:We want to see your proficiency in Microsoft Office and any experience with Salesforce. Include specific examples of how you've used these tools in previous roles to demonstrate your capabilities.
Be Personable:Since this role involves a lot of communication, let your personality shine through in your application. Use a friendly tone and show us that you're committed to delivering excellent customer service.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Benenden Health
✨Know the Company Values
Before your interview, take some time to understand Benenden Health's commitment to excellent service and community support. This will help you align your answers with their values and show that you're genuinely interested in being part of their mission.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Be ready to discuss how you resolved client issues or improved processes, as this role heavily relies on strong communication and problem-solving skills.
✨Familiarise Yourself with Relevant Tools
Since the job requires proficiency in Microsoft Office and possibly Salesforce, brush up on these tools before the interview. You might be asked about your experience with them, so having specific examples of how you've used these applications can set you apart.
✨Demonstrate Teamwork and Adaptability
Benenden Health values teamwork, so be prepared to discuss how you've collaborated with others in previous roles. Highlight any experiences where you adapted to changing circumstances or took the initiative to support your team, as this will resonate well with their culture.
