Benenden Health offers exciting opportunities for a Member Engagement Assistant within its Member Engagement Department. Working as part of the Member Engagement team provides valuable experience and enables you to develop a range of transferable skills, including the ability to perform effectively under pressure, strong coordination skills, and excellent organisational abilities.
This role can be worked full time Monday to Friday 37.5 hours per week 9am - 5pm, however we are flexible for someone to work part time over 5 days, including school hours.
Providing administrative support, including arranging travel and coordinating venue bookings, this role is ideal for a dedicated and resilient individual. It offers an excellent opportunity to build strong leadership qualities, enhance your organisational skills, and become a valued member of the Member Engagement team.
This role is essential for the future of our outstanding business.
We are interested to hear from candidates with the following skills:
- Proven administration skills including strong knowledge and expertise in Microsoft Office applications.
- Experienced in providing effective communications via all channels (email/letter/phone/face to face).
- Excellent planning and organisational skills, with the ability to prioritise work to meet deadlines.
- Possess a strong attention to detail with the ability to consistently deliver work both to a high standard and level of accuracy.
- Ability to communicate with a range of key stakeholders at all levels
- Ability to exercise personal initiative and judgement
- Good analytical skills
- Previous experience of working with online communities/forums
- Experience of supporting the delivery of events.
With a 120-year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same, and the opportunities are as diverse as the members we serve.
Working for a business with such a strong commitment to 'doing the right thing', you can expect a broad range of benefits, including:
- Free Corporate Benenden Health membership
- Free Corporate Benenden Cash plan (helps towards Dental, optical and complementary therapies)
- Free on-site car parking
- Up to 35 days' holiday including bank holidays, and no weekend or bank holiday working
- Pension with up to 10% employer contributions
- Discount available on other Benenden products
- Employee Assistance Program
- Unlimited access to £500 Refer a Friend Bonus Scheme
- Discount and cashback on hundreds of high-street retailers
- Opportunity for hybrid working
- Excellent training and career progression opportunities
- Cycle to work scheme
- Free hot drinks
- Free fruit
- Employee engagement events
- Supporting local charities
- On-site First Aiders and Mental Health First Aiders
- Free onsite gym
For further information on this role, please refer to the Role Profile.
Member Engagement Assistant employer: Benenden Health
Benenden Health is an exceptional employer, offering a dynamic work environment in York where every day presents new challenges and opportunities to make a meaningful impact on our members' lives. With a strong commitment to employee development, comprehensive training, and a range of benefits including free health memberships and generous holiday allowances, we foster a supportive culture that values resilience, empathy, and initiative. Join us to be part of a mutual organisation that prioritises doing the right thing while providing you with the tools and support to thrive in your role as a Contact Centre Claims Advisor.
