At a Glance
- Tasks: Support the sales team with client onboarding, queries, and project work.
- Company: Join Benenden Health, a community-focused business prioritising excellent service over profit.
- Benefits: Enjoy free health membership, cash plan, onsite parking, and up to 35 days holiday.
- Other info: Hybrid working model with weekly office attendance in York.
- Why this job: Be part of a supportive team making a real difference in people's lives.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office; Salesforce experience is a plus.
The predicted salary is between 27000 - 27000 € per year.
Do you want a career within a business that is not driven by profit, but by providing excellent service? A career within a business that is sustained by a genuine community, with everyone coming together to support each other? A career with an amazing history and a bright future? Benenden Health has an exciting maternity cover opportunity within its B2B Sales Team, we are recruiting a Sales Support Executive to join our team on a fixed term basis for 12 months (maternity cover).
Reporting to the Commercial Sales Manager, the post holder will:
- Manage the administration for the onboarding of new corporate schemes.
- Respond to new and existing client queries and resolve issues.
- Brief and train corporate clients to use corporate systems.
- Produce and update corporate system user guides, processes and spreadsheets.
- Arrange and book travel and accommodation for the sales team, being commercially aware of spending members wisely.
- Proactively support project work, as and when required.
- Communicate by telephone, email or virtual meetings, where you will deliver excellent customer service within the agreed timeframes.
- Demonstrate a real commitment to teamwork and deliver excellent customer service.
Skills and experience required:
- Good customer service skills with excellent written and verbal communication.
- Highly competent in Microsoft Office applications including Excel, Visio, Word and PowerPoint.
- Experience of Salesforce preferable.
- Excellent organisational skills with an ability to work to strict deadlines and under pressure.
- Be able to work on own initiative, prioritise workload and identify improvements.
- Confident speaking to external clients through all communication channels; telephone, virtual and email.
- Adaptable and self-motivated.
- Experience of communicating with B2B audience preferable, but not essential.
The Benenden Health office is based in York and whilst there will be an opportunity to work from home, this role is offered on a hybrid basis and there will be a requirement of a weekly attendance at the office. Working for a business with such a strong commitment to doing the right thing, you can expect a broad range of benefits, including:
- Free Corporate Benenden Health membership.
- Free Corporate Benenden Cash plan (helps towards Dental, optical and complimentary therapies).
- Free onsite car parking.
- Up to 35 days holiday.
Sales Support Executive - York in Harrogate employer: Benenden Health
Benenden Health is an exceptional employer that prioritises community and service over profit, fostering a supportive work culture where teamwork thrives. Located in York, this role offers a hybrid working model, allowing flexibility while still benefiting from the camaraderie of office life. Employees enjoy a comprehensive benefits package, including free health memberships, generous holiday allowances, and opportunities for personal growth within a company dedicated to making a positive impact.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive - York in Harrogate
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show them you’re not just another candidate, but someone who genuinely cares about their mission and community.
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or in a virtual meeting, being clear and confident will help you stand out. Remember, they want to see how you interact with clients.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Sales Support Executive - York in Harrogate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Support Executive role. Highlight your customer service skills and experience with Microsoft Office, as these are key for us at Benenden Health.
Showcase Your Communication Skills:Since excellent written and verbal communication is crucial, use clear and concise language in your application. Don’t forget to mention any experience you have with B2B communication!
Be Organised:Demonstrate your organisational skills by structuring your application neatly. Use bullet points for easy reading and ensure everything is well-formatted – it shows us you can manage your workload effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our supportive team.
How to prepare for a job interview at Benenden Health
✨Know Your Stuff
Before the interview, make sure you understand Benenden Health's mission and values. Familiarise yourself with their services and how they support their community. This will help you demonstrate your genuine interest in the role and align your answers with their ethos.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples from your past experiences where you've gone above and beyond for clients. Be ready to discuss how you handle queries and resolve issues effectively, as this will be key in your interview.
✨Get Comfortable with Tech
Brush up on your Microsoft Office skills, especially Excel and PowerPoint, as well as any experience you have with Salesforce. You might be asked to demonstrate your proficiency, so having a few examples of how you've used these tools in previous roles can really set you apart.
✨Practice Communication
Since you'll be communicating with clients through various channels, practice articulating your thoughts clearly and confidently. Consider doing mock interviews or role-playing scenarios to get comfortable speaking about your experiences and answering questions on the spot.
