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For Companies At a Glance
- Tasks: Lead exciting projects, manage teams, and ensure exceptional customer experiences.
- Company: Join Benifex, a leading tech company revolutionising employee rewards globally.
- Benefits: Enjoy flexible work, 25 days holiday, healthcare plans, and a £50 monthly allowance.
- Why this job: Be part of a dynamic team in a fast-growing company recognised as a top workplace.
- Qualifications: Experience in project management, ideally in tech; passion for learning is key.
- Other info: Remote work options available; must be based in the UK or Ireland.
The predicted salary is between 43000 - 77000 £ per year.
Who are Benifex?
We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.
Why should you apply?
- Autonomy : decide on the best approach and own your portfolio of projects
- Impact : play an integral role in delivering complex projects for our customers, ensuring their employees have an exceptional experience at work
- Team : work with a talented team of PM\’s that will support your success from day one
- Development : you\’ll be acting in a senior position, supervising a squad of talented individuals to make sure we\’re delivering the best platform we can
- Sunday Times Best Place to Work 2025 and Technology award winner
- Work for a profitable, fast-growing market leader in the online reward and benefits space
**Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position**
Great benefits:
£50,000-55,000
Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.
Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
️ 25 days holiday plus your local bank holidays
Your birthday off
️ Two half day wellbeing days
???? Healthcare cash plan to cover the costs of day-to-day healthcare
Employee Assistance Plan 24/7 365 support
Income Protection (75%) and life assurance (4x salary)
Referral bonuses
Enhanced parental leave package – 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
️ Work from Anywhere policy for 90 days
️ Buy and Sell scheme for holidays
£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!
Role Overview
As Project Manager, you’ll be responsible for managing complex ex-Benify FPS customer projects post-implementation – including all ongoing change initiatives, major updates, product enhancements, and yearly renewal cycles.
You’ll collaborate with customers and internal teams to prioritise and deliver meaningful changes that align with customer objectives. Your focus will be on planning, delivery governance, risk management, and stakeholder engagement across multiple accounts, often managing concurrent workstreams.
You\’ll also act as Squad Lead, making sure that everyone is pulling in the same direction to handle renewal projects.
Responsibilities
- Lead customer-facing projects across change and annual renewal programmes in live environments.
- Partner with Customer Success, Solutions Consultants, Quality Assurance and Technical teams to scope and deliver requirements efficiently.
- Own project lifecycle from initiation through to closure – including governance checkpoints, timeline tracking, risk mitigation, and communications.
- Ensure outcomes are aligned with customer value, capacity plans, and our delivery methodology.
- Monitor and manage multiple concurrent deliveries using project management tools like Jira and Adaptive Work.
- Continuously drive improvement in customer experience and internal project processes.
- Represent the customer voice internally, raising development needs through the right channels.
- Inspire and guide your multi-disciplined squad by setting a bold vision that aligns with our mission.
- Empower the team to take ownership of their work, supporting personal growth and high performance.
- Facilitate agile ceremonies, retrospectives, and planning to keep work visible and flowing.
- Own squad data and reporting – ensuring accurate resourcing, forecasting, and utilisation.
- Drive continuous improvement and innovation, both within your team and in collaboration with other squads.
- Ensure project delivery is aligned to our methodology and governance standards.
- Manage incoming work allocation across your squad, balancing strategic and urgent needs.
- Act as a connector – promoting strong collaboration across departments and supporting cross-squad consistency.
What are we looking for?
- Proven experience in a Project Manager role, ideally in a SaaS or tech-led environment.
- A background of managing complex, multi-stakeholder projects with competing priorities.
- Evidence of delivering ongoing change or product updates in live customer environments.
- A structured, methodical approach with a flair for driving progress and removing blockers.
- Confident in facilitating meetings, managing risks, and communicating clearly with customers and colleagues.
- Experience of working within an Agile framework.
- Evidence of managing resources and financial controls within a fast-paced environment.
Bonus if you also have:
- Knowledge or experience in employee benefits, HR tech, or enterprise SaaS platforms.
- Familiarity with Agile, Jira, and/or Adaptive Work.
- Experience leading a team or mentoring others.
Even if you don\’t meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow. We also offer a variety of other roles, so please check out our careers page to see if there is something else that might be a good fit for you.
Our interview process
Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.
Initial informal call with the Talent team
Online tests in numeracy and logical reasoning
Interview with the hiring manager and a member of the team
Final interview with the Director
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.
We are a proud member of the Disability Confident employer scheme.
If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
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Project Manager / Squad Lead employer: Benefex Limited
Contact Detail:
Benefex Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Manager / Squad Lead
✨Tip Number 1
Familiarise yourself with Benifex's mission and values. Understanding their commitment to creating exceptional employee experiences will help you align your answers during interviews and demonstrate your enthusiasm for their goals.
✨Tip Number 2
Highlight your experience in managing complex, multi-stakeholder projects. Be prepared to discuss specific examples where you've successfully navigated competing priorities and delivered results, as this is crucial for the Project Manager role.
✨Tip Number 3
Showcase your familiarity with Agile methodologies and project management tools like Jira or Adaptive Work. Being able to speak confidently about these tools will set you apart and demonstrate your readiness for the role.
✨Tip Number 4
Prepare to discuss how you empower teams and drive continuous improvement. Share examples of how you've inspired your team in previous roles, as this aligns with the Squad Lead aspect of the position.
We think you need these skills to ace Project Manager / Squad Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, especially in SaaS or tech-led environments. Use keywords from the job description to demonstrate that you meet their specific requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with Benifex's mission to create exceptional workplace experiences and provide examples of past successes in similar roles.
Showcase Your Project Management Skills: In your application, emphasise your experience managing complex, multi-stakeholder projects. Provide specific examples of how you've driven progress, managed risks, and delivered results in live customer environments.
Highlight Agile Experience: Since the role requires experience within an Agile framework, be sure to mention any relevant Agile methodologies you've used. Discuss your familiarity with tools like Jira or Adaptive Work, as this will strengthen your application.
How to prepare for a job interview at Benefex Limited
✨Understand the Company Culture
Before your interview, take some time to research Benifex's values and mission. Understanding their commitment to creating exceptional workplace experiences will help you align your answers with their culture during the interview.
✨Showcase Your Project Management Skills
Be prepared to discuss specific examples of complex projects you've managed in the past. Highlight your experience with multi-stakeholder environments and how you've successfully navigated competing priorities.
✨Demonstrate Agile Experience
Since the role requires familiarity with Agile methodologies, be ready to explain how you've applied Agile principles in your previous roles. Discuss any tools like Jira or Adaptive Work that you've used to manage projects effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenges. Think of situations where you've had to mitigate risks or drive progress in a project, and be ready to share those experiences.