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- Tasks: Support clients and assist with insurance paperwork while learning the ropes of the industry.
- Company: Join Lycetts Insurance Brokers, part of Benefact Group, a top-rated employer.
- Benefits: Enjoy hybrid working, generous leave, and a pension scheme with bonuses.
- Other info: Be part of an inclusive culture that values diversity and offers growth opportunities.
- Why this job: Kickstart your career in insurance with full training and real impact on client relationships.
- Qualifications: Strong organisational skills and confident communication abilities are essential.
The predicted salary is between 25000 - 30000 £ per year.
Working Hours: 35 hours per week, Monday to Friday.
Duration: Permanent.
Location: Marlborough or Newmarket.
About the Role: Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for a Trainee Account Handler to join our Marlborough or Newmarket office. Join our team as a Trainee Account Handler and play a key role in supporting client relationships while helping the business grow. You’ll receive full training and hands-on experience to build the skills needed for a successful career in insurance. This is a great opportunity for someone looking to start out or take the next step in the industry. Our specialist team provides insurance solutions across bloodstock, equine, private client, farm and estate sectors, covering all equine disciplines and their associated property, liability and personal insurance needs.
Why Join Us: Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK’s 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group—where all profits go to charity and good causes.
What You’ll Be Doing:
- Support clients by helping prepare renewal paperwork ahead of renewal dates.
- Assist with incoming new business enquiries, helping to put together submissions and quotations with guidance from the team.
- Help obtain and compare alternative quotes where appropriate, learning how to achieve the best outcomes for clients.
- Support the team with policy documentation, invoices, credit notes, and general administration to ensure a smooth client experience.
- Follow file management and compliance procedures, including FCA requirements, keeping records accurate and up to date.
- Build positive working relationships with insurance companies as you develop your industry knowledge.
What You’ll Need to Have:
- Good organisational ability.
- Experience in obtaining information from clients via telephone & e-mail.
- Confident communications skills – both written & oral.
- Good negotiating skills and the ability to build good relationships with internal and external stakeholders.
What We Offer:
- Hybrid working available upon successful completion of probation.
- Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme.
- Annual Bonus scheme (Discretionary based on individual and company performance).
- Life Assurance cover up to 4 × salary.
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years’ service respectively).
- Career development opportunities with funded support and financial incentives for all professional qualifications.
Inclusion Statement: At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
Additional Support During Recruitment Process: If you need any additional support during the recruitment process, please let us know.
Trainee Insurance Account Handler in Scotland employer: Benefact Group
Contact Detail:
Benefact Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Insurance Account Handler in Scotland
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Lycetts. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your skills match what they’re looking for, especially around client relationships and communication. We want you to shine!
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the company, let them know why you’re excited about the role and how you can contribute to their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our fantastic team at Lycetts.
We think you need these skills to ace Trainee Insurance Account Handler in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Insurance Account Handler role. Highlight any relevant experience, even if it’s from part-time jobs or internships, and don’t forget to mention your organisational and communication skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about this role and how you can contribute to our team. Be genuine and let your personality come through – we want to see the real you!
Showcase Your Interest in Insurance: Demonstrate your enthusiasm for the insurance industry in your application. Mention any relevant courses, certifications, or personal interests that relate to insurance, especially in areas like equine or private client sectors.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Benefact Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the specific role of a Trainee Account Handler. Research Lycetts Insurance Brokers and their services, especially in bloodstock and equine sectors. This will show your genuine interest and help you answer questions confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to client communication and relationship building. Think about examples from your past experiences where you've demonstrated good organisational skills or effective negotiation. Practising with a friend can help you feel more at ease during the actual interview.
✨Dress to Impress
Even if the company has a casual dress code, it's always better to err on the side of professionalism for an interview. Choose smart attire that reflects your seriousness about the position. First impressions matter, and looking the part can boost your confidence.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of your interview. This could be about the training process, team dynamics, or how success is measured in the role. It shows you're engaged and eager to learn more about the company and your potential future there.