At a Glance
- Tasks: Support charities with tailored insurance solutions and manage client relationships.
- Company: Grout Insurance Brokers, part of Benefact Group, focused on community impact.
- Benefits: Competitive salary, pension scheme, generous leave, and professional development support.
- Other info: Opportunities for personal growth and participation in social events.
- Why this job: Join a close-knit team making a difference in the charity sector.
- Qualifications: Experience in insurance and strong client service skills required.
The predicted salary is between 30000 - 40000 € per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Selsdon
About The Role
Grout Insurance Brokers, who are proudly part of Benefact Group and Access Insurance, are looking for an Insurance Broker to join our Selsdon office. This role sits within a specialist business broking team supporting Almshouse charities and a wide range of not-for-profit clients, providing tailored insurance solutions and high-quality service across new and existing accounts. It involves managing renewals, supporting the placement of large and specialist risks such as heritage properties and social housing, and delivering proactive, relationship-led service in line with company ethics and compliance standards.
What you'll be doing
- Serve as the main contact for clients and insurers, handling enquiries promptly and professionally.
- Deliver ongoing servicing for an established client portfolio, including mid-term changes, renewals and general policy administration.
- Manage the full renewal process, reviewing requirements, checking documentation, requesting terms and re-broking where needed to ensure suitable, competitive cover.
- Obtain, assess and present insurance quotations, then issue accurate confirmation of cover and documentation once terms are accepted.
- Maintain organised, up-to-date client records, support internal reporting needs, handle administrative tasks and collaborate effectively with colleagues across the business.
What you'll need to have
- Experience in the insurance industry with strong client-servicing skills and understanding of FCA requirements.
- Collaborative, reliable and well-organised, with a steady, relationship-led approach to work.
- Strong customer service focus with confident communication skills and the ability to build trusted client relationships.
- High attention to detail, accuracy and professionalism, with flexibility and initiative within a structured team environment.
- Commitment to ongoing professional development, including CPD, industry qualifications and attending in-person client visits when needed.
What we offer
- A competitive salary - let's discuss it
- Pension scheme, life assurance and income protection.
- Annual leave entitlement starting at 23 days plus all UK public holidays, increasing with service up to a maximum of 28 days.
- A financial support scheme to obtain professional CII qualifications.
- Personal development and structured CPD sessions.
- Various “happiness” perk schemes.
- An internal mentoring and support structure.
- Regular social events and the opportunity to participate in fundraising and volunteering.
- A genuine desire to see our staff succeed, grow and progress within the company.
About Us
Grout Insurance Brokers specialising in insurance for Almshouse charities, is a team of individuals with deep expertise, some with over 40 years experience in advising Almshouses. Incorporated in 2004, Grout has embedded itself within the sector, working closely as a partner of the Almshouse Association. Alongside our bespoke scheme specifically designed for Almshouses, we offer a range of insurance to businesses and private individuals. Our insight in understanding how charities operate means we are well placed to meet the needs of charities and not-for-profit organisations, particularly those with property and social housing risks, including heritage Grade 1 and Grade 2 listed buildings. Operating nationally, we aim to provide our clients with a superior level of service. Clients benefit from our traditional broking and client-first approach, ensuring every organisation we work with receives professional advice and a personal service.
Benefact Group
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Insurance Broker in London employer: Benefact Group
Grout Insurance Brokers, part of the Benefact Group, offers a supportive and inclusive work environment in Selsdon, where employees are encouraged to grow and develop their skills within the insurance industry. With a strong focus on client relationships and a commitment to professional development, including financial support for qualifications and structured CPD sessions, we foster a culture of kindness and ambition. Our team enjoys competitive benefits, regular social events, and the opportunity to make a meaningful impact through our work with Almshouse charities and not-for-profit clients.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Broker in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Grout Insurance Brokers. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Grout Insurance Brokers and their work with Almshouse charities. Show us you understand our mission and values, and be ready to discuss how your experience aligns with our client-first approach.
✨Tip Number 3
Practice your communication skills! As an Insurance Broker, you'll need to build trusted relationships with clients. Role-play common scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Grout Insurance Brokers.
We think you need these skills to ace Insurance Broker in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the insurance industry. We want to see how your skills align with our focus on client servicing and compliance standards.
Showcase Your Communication Skills:Since this role involves building trusted relationships, let us know about your confident communication style. Share examples of how you've effectively handled client enquiries or managed renewals in the past.
Highlight Attention to Detail:We value accuracy and professionalism, so be sure to mention any experiences where your attention to detail made a difference. Whether it’s managing documentation or ensuring competitive cover, we want to hear about it!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our recruitment process smoothly.
How to prepare for a job interview at Benefact Group
✨Know Your Stuff
Make sure you brush up on your insurance knowledge, especially around FCA requirements and the specifics of broking for not-for-profit clients. Being able to discuss tailored insurance solutions confidently will impress the interviewers.
✨Showcase Your Client-Servicing Skills
Prepare examples that highlight your experience in managing client relationships. Think about times when you handled enquiries or renewals effectively, as this role is all about delivering high-quality service.
✨Demonstrate Attention to Detail
Since accuracy is key in this role, be ready to discuss how you ensure precision in your work. Bring up instances where your attention to detail made a difference, whether it was in documentation or client communications.
✨Emphasise Your Team Spirit
This position requires collaboration with colleagues, so be prepared to talk about how you work well in a team. Share experiences where you supported others or contributed to a positive team environment, showing that you’re a reliable and well-organised team player.
