Benefact Group is seeking a proactive Service Management Specialist to join the Service Experience function in Gloucester. This hands-on role acts as the service owner for a portfolio of IT services, ensuring stability, service quality and customer satisfaction while collaborating with business stakeholders, technical teams and external suppliers.
You will monitor performance, drive continual service improvement, manage governance, reporting and dashboards, and build strong relationships with
#J-18808-LjbffrService Owner - ITIL-Driven IT Service Manager (Hybrid) in Gloucester employer: Benefact Group
Benefact Group is an excellent employer, offering a dynamic work culture that prioritises collaboration and personal growth. With competitive salaries, comprehensive benefits including a car allowance and generous annual leave, employees are empowered to thrive in their roles while making a meaningful impact in the London & South East region.
