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- Tasks: Lead a team to enhance ERP and payment services with exceptional service management.
- Company: A leading financial services group in Gloucester with a supportive culture.
- Benefits: Competitive salary, hybrid working options, and numerous perks.
- Why this job: Drive continuous improvement and operational stability in a dynamic environment.
- Qualifications: Proven leadership skills and experience with Workday and payment systems.
- Other info: Join a team focused on governance and service excellence.
The predicted salary is between 43200 - 72000 £ per year.
A leading financial services group in Gloucester is seeking a Lead Service Management Specialist to lead a team focusing on ERP and payment services. You will ensure exceptional service management and governance, driving continuous improvement and operational stability.
The ideal candidate has proven leadership skills, experience with Workday and payment systems, and a strong grasp of ITIL principles.
Enjoy a competitive salary, hybrid working options, and numerous benefits in a supportive environment.
Senior Service Management Lead — ERP & Payments in Gloucester employer: Benefact Group
Contact Detail:
Benefact Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Management Lead — ERP & Payments in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those who have experience with ERP and payment systems. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on ITIL principles and your leadership skills. We recommend practising common interview questions related to service management and continuous improvement. Confidence is key!
✨Tip Number 3
Showcase your expertise! When you get the chance to meet potential employers, highlight your experience with Workday and payment systems. Use specific examples to demonstrate how you've driven operational stability in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can lead teams and enhance service management.
We think you need these skills to ace Senior Service Management Lead — ERP & Payments in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership skills and experience with ERP and payment systems. We want to see how your background aligns with the role, so don’t be shy about showcasing your ITIL knowledge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Management Lead position. Share specific examples of how you've driven continuous improvement in previous roles.
Showcase Your Team Leadership: Since this role involves leading a team, we’d love to hear about your leadership style. Include anecdotes that demonstrate how you’ve successfully managed teams and improved service management in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding the hiring process!
How to prepare for a job interview at Benefact Group
✨Know Your ERP and Payment Systems
Make sure you brush up on your knowledge of ERP systems, especially Workday, and payment services. Be ready to discuss how you've successfully managed these systems in the past and any challenges you've overcome.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership experience. Think about times when you led a team through a challenging project or improved service management processes. Highlight your ability to motivate and guide others.
✨Understand ITIL Principles
Since this role requires a strong grasp of ITIL principles, be prepared to discuss how you've applied these in your previous roles. Consider specific frameworks or methodologies you've used to drive operational stability and continuous improvement.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to service management and governance. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
