At a Glance
- Tasks: Lead strategic claims oversight and manage a diverse Marine Leisure portfolio.
- Company: Join Ecclesiastical Insurance, part of Benefact Group, a top-rated employer.
- Benefits: Enjoy a competitive salary, hybrid work, and career development opportunities.
- Other info: Be part of a community that values diversity and supports charitable causes.
- Why this job: Make a real impact in a collaborative culture focused on sustainability.
- Qualifications: DIP CII qualified or equivalent with marine insurance experience.
The predicted salary is between 50000 - 60000 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: 6 month contract
Location: Hybrid with travel to Gloucester, Manchester or London
About the role
Ecclesiastical Insurance, who are proudly part of Benefact Group, are looking for a Technical Claims Specialist (Marine Leisure) on a 6 month contract. In this role you will lead strategic claims oversight, technical excellence, and end-to-end management of a diverse Marine Leisure portfolio ensuring high-quality outcomes, robust governance, and strong customer value. Provide expert handling of complex and major losses across Hull, Machinery and Equipment, Salvage and Third-Party Liability claims to support the delivery of the UKGI Plan.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you'll be doing
- Portfolio & Governance Oversight: Oversee the Marine Leisure claims portfolio, ensuring performance aligns with KPIs, business strategy, and a consistent, compliant claims philosophy. Deliver portfolio analysis and MI—identifying trends, loss ratios, and emerging risks—to drive data-led decision making and support senior leadership insight.
- Technical Claims Handling: Manage complex and major losses across Hull, Machinery and Equipment, Salvage and Third-Party Liability leading full lifecycle handling from FNOL to settlement. Direct investigations with surveyors, loss adjusters, forensic specialists, legal counsel, and brokers, ensuring accurate coverage, liability assessment, and negotiation. Maintain accurate reserving in line with philosophy, monitoring development and adjusting proactively, while identifying fraud, subrogation, and recovery opportunities.
- Delegated Authority, MGA & Audit Oversight: Oversee delegated claims authority arrangements, ensuring strong governance, due diligence, audit delivery, and adherence to service standards. Maintain effective partnerships with MGA stakeholders through clear frameworks, reporting protocols, and performance oversight. Analyse audit outcomes, identify improvements, and implement corrective actions within agreed timelines.
- Stakeholder & Relationship Management: Serve as the primary technical referral point for Marine claims, supporting capability development across internal teams. Build and maintain strong relationships with MGAs, brokers, customers, and external experts to enable effective claims resolution. Collaborate with Underwriting, Pricing, and Reserving to share insights, trends, and market intelligence, representing the business in market forums.
- Regulatory, Compliance & Complaints Handling: Ensure claims handling meets regulatory and internal governance requirements, managing complaints to deliver fair outcomes and identify root-cause improvements. Escalate risks appropriately while mentoring junior handlers and contributing to training materials for the Claims Academy. Act as a recognised technical leader within the Marine class, supporting continuous improvement and professional development.
What you'll need to have
- DIP CII qualified (or progressing towards completion) or LMA Certificate (Claims) or MTA Certificate (Claims) or equivalent qualification.
- Previous hull, cargo, liability and Protection and Indemnity (P&I) experience preferably including complex and major losses.
- Strong technical knowledge of marine insurance, vessel operations, maritime law, and claims principles.
- Experience in delegated authority oversight, audits, and governance.
- Strong analytical, negotiation, and communication skills, with the ability to influence stakeholders.
- Able to manage multiple priorities, adapt to change, and act as a technical mentor.
- Strong relationship-building skills and solid understanding of regulatory requirements.
- Experience launching or managing new claims propositions or products.
What makes you stand out
- Familiarity with MGA governance and oversight frameworks.
- Project management experience.
- Experience in both company market and Lloyd’s environments.
About us
Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Interim Technical Claims Specialist (Marine Leisure) in Gloucester employer: Benefact Group
Ecclesiastical Insurance, part of the Benefact Group, is an exceptional employer that fosters a collaborative and inclusive culture dedicated to making a positive impact. With a commitment to employee growth and development, we offer fantastic career opportunities within a rapidly expanding organisation where all profits support charitable causes. Our hybrid working model, combined with our recognition as one of the UK's Best Big Companies to Work For, makes us an attractive choice for those seeking meaningful and rewarding employment in the Marine Leisure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Interim Technical Claims Specialist (Marine Leisure) in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the marine insurance sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can discuss complex claims handling and governance oversight confidently. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in the interviewer's mind and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit.
✨Tip Number 4
Check out our website for the latest job postings and apply directly through us. We love seeing candidates who are proactive and engaged, and it makes the process smoother for everyone involved!
We think you need these skills to ace Interim Technical Claims Specialist (Marine Leisure) in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Technical Claims Specialist. Highlight your relevant experience in marine insurance and claims handling, and don’t forget to showcase your qualifications like DIP CII or any equivalent.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show us your passion for marine leisure claims.
Showcase Your Analytical Skills:Since this role involves a lot of data analysis, make sure to highlight your analytical skills in your application. Share examples of how you've used data to drive decisions or improve processes in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Benefact Group
✨Know Your Marine Insurance Inside Out
Make sure you brush up on your technical knowledge of marine insurance, especially around hull, machinery, and liability claims. Be prepared to discuss specific cases or scenarios where you've successfully managed complex losses, as this will show your expertise and confidence in the field.
✨Showcase Your Analytical Skills
Since the role involves portfolio analysis and identifying trends, come ready with examples of how you've used data to drive decision-making in previous roles. Highlight any experience you have with MI reporting and how it influenced outcomes, as this will demonstrate your ability to align with the company's strategic goals.
✨Build Relationships Like a Pro
Relationship management is key in this role, so think of examples where you've successfully collaborated with stakeholders like MGAs, brokers, or legal counsel. Be ready to discuss how you maintain these relationships and resolve conflicts, as this will show your interpersonal skills and ability to influence others.
✨Prepare for Regulatory Questions
Given the importance of compliance in claims handling, be prepared to discuss your understanding of regulatory requirements and how you've ensured adherence in past roles. Think about any challenges you've faced in this area and how you overcame them, as this will highlight your problem-solving abilities.
