At a Glance
- Tasks: Lead a team to manage IT services for ERP and payment platforms.
- Company: Join Benefact Group, a leader in service management.
- Benefits: Enjoy a competitive salary, hybrid work, and generous bonuses.
- Other info: Great career support and opportunities for growth.
- Why this job: Make a strategic impact in a dynamic IT environment.
- Qualifications: Proven leadership and expertise in ERP systems and ITIL principles.
The predicted salary is between 50000 - 65000 € per year.
Benefact Group is seeking a Lead Service Management Specialist in Gloucester to lead a team of Service Managers and act as the strategic owner for IT services across ERP and payment platforms. The ideal candidate will have proven leadership experience, a strong background in ERP systems like Workday, and a deep understanding of ITIL principles.
This permanent role offers a competitive salary, hybrid working, and several benefits including a generous annual bonus scheme, private healthcare, and career support.
ERP & Payment Services Lead — ITIL & Stakeholder Leader employer: Benefact Group
Benefact Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture in Gloucester. With competitive salaries, hybrid working options, and a comprehensive benefits package including private healthcare and a generous annual bonus scheme, we empower our team to thrive while leading innovative IT services in ERP and payment platforms.
StudySmarter Expert Advice🤫
We think this is how you could land ERP & Payment Services Lead — ITIL & Stakeholder Leader
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP and ITIL space. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Showcase your leadership skills! During interviews, share specific examples of how you've successfully led teams or projects. We want to see that you can inspire and manage others effectively.
✨Tip Number 3
Research the company culture! Understanding Benefact Group’s values and mission will help you tailor your conversations and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace ERP & Payment Services Lead — ITIL & Stakeholder Leader
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your leadership experience and expertise in ERP systems like Workday. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Lead Service Management Specialist role. We love seeing passion and personality, so let us know what excites you about this opportunity.
Showcase Your ITIL Knowledge:Since this role requires a deep understanding of ITIL principles, make sure to mention any relevant certifications or experiences. We’re keen to see how you’ve applied these principles in past roles to drive success.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Benefact Group
✨Know Your ERP Systems
Make sure you brush up on your knowledge of ERP systems, especially Workday. Be ready to discuss your experience with these platforms and how you've successfully managed them in the past.
✨Master ITIL Principles
Since this role requires a deep understanding of ITIL, take some time to review the key principles and how they apply to service management. Prepare examples of how you've implemented ITIL practices in previous roles.
✨Showcase Your Leadership Skills
As a Lead Service Management Specialist, you'll need to demonstrate your leadership abilities. Think of specific instances where you've led a team or project, and be ready to share how you motivated others and achieved results.
✨Engage with Stakeholders
This role involves acting as a strategic owner for IT services, so be prepared to discuss how you've effectively engaged with stakeholders in the past. Highlight your communication skills and any successful collaborations that led to improved service delivery.
