Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support clients and manage accounts while ensuring top-notch service.
- Company: Join Access Insurance, part of Benefact Group, a charity-driven company.
- Benefits: Enjoy 23 days leave, pension scheme, and professional development support.
- Why this job: Make a difference in the community while growing your career.
- Qualifications: Strong interpersonal, time management, and communication skills required.
- Other info: Be part of a supportive team with regular social events and charity days.
The predicted salary is between 28800 - 43200 ÂŁ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Staveley, Chesterfield
About the role
Access Insurance, who are proudly part of Benefact Group, are looking for a Broker Assistant to join our Staveley office. As a Broker Assistant you'll provide support to new and existing clients and service new and existing accounts, to include the retention of renewals to achieve company targets in accordance with company procedures and regulatory requirements. You'll be pro-active in ensuring that a high quality service is provided to all clients at all times and to remain customer focused and embrace company ethics.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you'll be doing
- Ensure the system records are created and maintained for new business and existing cases.
- Respond to enquiries from clients and insurers received by telephone, letter, e-mail.
- Issue renewals, documents and other information to clients.
- Chase and receive payments by cheque, credit card and direct debit where required.
- Issue invoices, policy documents and update client records, where appropriate.
- Assist with queries and referrals from other departments, where appropriate.
- Management of your personal and the departmental diary system, ensuring this is kept up to date.
What you'll need to have
- Interpersonal skills
- Time management skills
- Written and verbal communication skills
- Computer skills
- Analytical and problem-solving skills
What makes you stand out
- Office Experience
- Experience within the insurance industry
What we offer
- 23 days annual leave plus bank holidays
- A pension scheme
- A financial support scheme to obtain professional CII qualifications (Cert CII, Dip CII, ACII)
- Regular training, personal development and structured CPD sessions
- Various “happiness” perk schemes
- An internal mentoring and support structure
- A busy and challenging environment
- Regular social events and the opportunity to participate in fundraising and volunteering.
- 6 Charity days per annum
- A genuine desire to see our staff succeed, grow and progress within the company
Hear from the hiring manager
"We're a growing team that is very supportive, we value opinions - your ideas will be heard, and you'll have the chance to drive real growth in our business."
About us
Access Insurance are Chartered Insurance Brokers and specialist advisers to charities, churches and community groups. Our mission is to help all types of charities and not-for-profits manage their risks by giving specialist advice and designing bespoke insurance policies. We are a business built on social enterprise principles and values. Our culture embodies generosity in serving and giving to charitable causes.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Broker Assistant in Chesterfield employer: Benefact Group
Contact Detail:
Benefact Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broker Assistant in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry or related fields. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us how you align with our mission of supporting charities and making a difference – it’ll make you stand out!
✨Tip Number 3
Practice your communication skills! Whether it’s over the phone or face-to-face, being clear and confident will help you shine during those crucial interactions with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Broker Assistant in Chesterfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Broker Assistant role. Highlight your relevant experience and skills that match what we're looking for, like your interpersonal and time management skills.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your written communication skills. Use clear and concise language in your application to show us you can communicate effectively.
Be Authentic: Let your personality shine through in your application! We value authenticity and want to see who you really are. Share your passion for helping clients and any relevant experiences that reflect our company values.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Benefact Group
✨Know Your Stuff
Before the interview, make sure you understand the basics of the insurance industry and the role of a Broker Assistant. Familiarise yourself with common terms and processes, as well as Access Insurance's mission and values. This will show your genuine interest and help you answer questions confidently.
✨Show Off Your Skills
Highlight your interpersonal, time management, and communication skills during the interview. Prepare examples from your past experiences that demonstrate how you've successfully managed client relationships or resolved issues. This will help the interviewer see how you can contribute to their team.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you determine if the company is the right fit for you. Remember, interviews are a two-way street!
✨Be Yourself
Access Insurance values authenticity and a collaborative spirit. Don’t be afraid to let your personality shine through during the interview. Share your passion for helping others and your commitment to making a difference, as this aligns with their ethos and mission.
