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- Tasks: Lead a dynamic team to deliver exceptional customer service and operational excellence.
- Company: Join Ecclesiastical Insurance, part of Benefact Group, a top-rated employer committed to charity.
- Benefits: Enjoy hybrid working, competitive salary, generous bonuses, and extensive health benefits.
- Why this job: Be part of a thriving team making a real difference in the community.
- Qualifications: Strong leadership skills, organisational abilities, and a commitment to teamwork.
- Other info: Fantastic career growth opportunities in a supportive and inclusive environment.
The predicted salary is between 36000 - 60000 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Birmingham
About the role
Ecclesiastical Insurance, who are proudly part of Benefact Group, are looking for a Team Underwriting Manager to join our Birmingham office. The Team Underwriting Manager will be accountable for delivering high-quality service within their team, ensuring both customer satisfaction and operational excellence. They will manage and develop their own group of direct reports as part of the wider existing business team. The role will form a key part of the local leadership team and provide cover for the Operations Manager when required.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you’ll be doing
- Leading and managing the team in order to deliver corporate strategy (including effective performance management)
- Planning, prioritising and managing individual and team workflow effectively to deliver exceptional customer service, ensuring forecast demand is adequately resourced
- Analysing team results, develop action plans and monitor and manage performance.
- Setting and monitoring individual and team targets on an annual, weekly, and daily basis to maximise team performance and meet objectives
- Dealing effectively with referrals and technical query escalations within the team working with technical specialists where relevant on more complex cases
What you’ll need to have
- Able to act as a coach, empowering others within a commercial environment.
- High levels of personal organisation and accuracy, with the ability to manage own workload.
- Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
- The ability to build collaborative, productive relationships.
- Competent IT and data skills (including Microsoft suite).
What we offer
- A competitive salary - let’s discuss it
- Hybrid working
- Group Personal Pension - up to 12% employer contribution
- Generous annual bonus scheme: on-target bonus between 6% and 24%
- 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
- An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
- £200 annual personal grant to a charity of your choice
- Encouraged to take at least one volunteering day per year
- Employee Assistance Programme
- Full study support to gain professional qualifications
- Access to virtual GP
- Enhanced maternity and paternity pay
About us
Ecclesiastical Insurance offer insurance with award-winning service across a broad range of specialisms, including faith, charity, heritage, education, art and private client, real estate and schemes, across Ireland, Canada and the UK. As a business, we’ve been trusted to protect some of the UK’s best-loved and most iconic buildings for over a century, and we’re not standing still. We’re a forward thinking, energetic organisation entering new markets, with an ambition to double our size, because when we grow, we give back more.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Team Underwriting Manager in Birmingham employer: Benefact Group
Contact Detail:
Benefact Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Underwriting Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current employees at Ecclesiastical Insurance on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Ecclesiastical Insurance is all about collaboration and making a difference, so think of examples from your past that showcase these qualities.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines. Use the STAR method to structure your responses!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it’s a great way to reiterate why you’re the perfect fit for the Team Underwriting Manager position.
We think you need these skills to ace Team Underwriting Manager in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Team Underwriting Manager role. Highlight your experience in managing teams and delivering exceptional customer service, as these are key aspects of the job.
Showcase Your Leadership Skills: We want to see how you can lead and empower others. Share examples of how you've coached team members or improved performance in previous roles. This will help us understand your fit for our collaborative culture.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This not only makes it easier for us to read but also reflects your organisational skills.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This ensures that your application goes directly to us and is reviewed promptly by our hiring team.
How to prepare for a job interview at Benefact Group
✨Know the Company Inside Out
Before your interview, take some time to research Ecclesiastical Insurance and the Benefact Group. Understand their mission, values, and recent achievements. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Team Underwriting Manager, you'll need to demonstrate your ability to lead and empower others. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Be ready to discuss how you can contribute to the collaborative culture they value.
✨Prepare for Technical Questions
Given the technical nature of underwriting, brush up on relevant industry knowledge and be prepared to tackle technical queries. Think about how you would handle complex cases and be ready to discuss your analytical skills and decision-making processes.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in the role. This shows that you're not just interested in the job, but also in how you can fit into and enhance their team.