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For Companies At a Glance
- Tasks: Support clients and assist with insurance paperwork while learning the ropes.
- Company: Join Lycetts Insurance Brokers, part of Benefact Group, a top-rated employer.
- Benefits: Full training, career development, and a chance to make a difference.
- Other info: Be part of a collaborative culture focused on sustainability and charity.
- Why this job: Kickstart your career in insurance with hands-on experience and support.
- Qualifications: Good organisational skills and experience in client communication.
The predicted salary is between 22000 - 26000 £ per year.
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Marlborough or Newmarket
About the role
Lycetts Insurance Brokers, who are proudly part of Benefact Group, are looking for a Trainee Account Handler to join our Marlborough or Newmarket office. Join our team as a Trainee Account Handler and play a key role in supporting client relationships while helping the business grow. You’ll receive full training and hands-on experience to build the skills needed for a successful career in insurance. This is a great opportunity for someone looking to start out or take the next step in the industry. Our specialist team provides insurance solutions across bloodstock, equine, private client, farm and estate sectors, covering all equine disciplines and their associated property, liability and personal insurance needs.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.
What you’ll be doing
- Support clients by helping prepare renewal paperwork ahead of renewal dates.
- Assist with incoming new business enquiries, helping to put together submissions and quotations with guidance from the team.
- Help obtain and compare alternative quotes where appropriate, learning how to achieve the best outcomes for clients.
- Support the team with policy documentation, invoices, credit notes, and general administration to ensure a smooth client experience.
- Follow file management and compliance procedures, including FCA requirements, keeping records accurate and up to date.
- Build positive working relationships with insurance companies as you develop your industry knowledge.
What you’ll need to have
- Good organisational ability
- Experience in obtaining information from clients via telephone
Trainee Insurance Account Handler employer: Benefact Group plc
Contact Detail:
Benefact Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances in the insurance industry. You never know who might have a lead on a Trainee Account Handler position or can give you insider tips on landing that job.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Lycetts Insurance Brokers tick, and be ready to discuss how you can contribute to their mission of supporting client relationships and making a difference.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with clients and insurance companies, being able to convey information clearly is key. Try mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our collaborative and inclusive culture.
We think you need these skills to ace Trainee Insurance Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Trainee Insurance Account Handler role. Highlight any relevant experience or skills that match what we're looking for, like organisational ability and client communication.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team at Lycetts and how you can contribute to our mission of providing top-notch insurance solutions.
Show Your Enthusiasm: We love seeing genuine enthusiasm in applications! Let us know why you're passionate about starting a career in insurance and how you align with our values of collaboration and making a difference.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress throughout the hiring process.
How to prepare for a job interview at Benefact Group plc
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the specific role of a Trainee Account Handler. Research Lycetts Insurance Brokers and their services, especially in bloodstock and equine sectors. This will show your genuine interest and help you answer questions confidently.
✨Practice Makes Perfect
Rehearse common interview questions related to client support and administration tasks. Think about how you would handle inquiries or prepare paperwork. Practising with a friend or in front of a mirror can help you articulate your thoughts clearly during the actual interview.
✨Show Your Organisational Skills
Since good organisational ability is key for this role, be ready to discuss examples from your past experiences where you successfully managed tasks or projects. Highlight any relevant experience in handling paperwork or client communications to demonstrate your capability.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the training process, team dynamics, or how success is measured in the role. It shows that you’re engaged and serious about the opportunity, plus it gives you a chance to learn more about the company culture.