At a Glance
- Tasks: Deliver expert insurance advice and manage client relationships to achieve sales targets.
- Company: Join Naturesave, an award-winning ethical insurance broker with over 30 years of experience.
- Benefits: Enjoy 28 days leave, a bonus scheme, and support for professional development.
- Other info: Be part of a team that prioritises planet, people, and purpose over profit.
- Why this job: Make a real impact while working in a collaborative and sustainable environment.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
Salary: Starting from £35,000.00 (depending on experience) plus bonus potential
Working hours: 35 hours per week
Duration: Permanent
Location: Totnes
About the role
Naturesave Insurance, who are proudly part of Benefact Group, are looking for a Commercial Account Handler to join our Totnes office. Please note that whilst we are happy to consider this being a remote role, travel to our Totnes office will be required at least once a month. Further details can be discussed at interview stage.
An exciting opportunity to join the growing team at Naturesave, an award winning Insurance Broker, with over 30 years’ experience in providing ethical and sustainable personal and commercial insurance.
As a Commercial Account Handler, you will deliver commercial insurance sales income targets through effective sales and relationship management techniques. You will provide expert advice, conduct thorough client review meetings with both existing and new commercial insurance clients to maximise business opportunities and support the overall business strategy.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group — where all profits go to charity and good causes.
What you'll be doing
- Deliver holistic insurance reviews by assessing client needs and recommending suitable related products for both new and existing customers.
- Meet business targets by achieving new business, retention goals, service KPIs and maintaining required workflow standards.
- Maintain strong technical expertise through continuous learning of products, market trends and underwriting guidelines to manage complex cases and referrals.
- Achieve agreed performance objectives by consistently meeting individual KPIs and contributing to team success.
- Underwrite and manage claims effectively by adhering to underwriting authority levels, handling claims promptly and keeping clients fully informed through to settlement.
What you'll need to have
- Proven experience with the Commercial Insurance Industry
- Confident and capable of building rapport over the telephone to provide an excellent client experience
- Creative and effective in helping to shape the team to focus on service, quality standards and efficiency
- Ability to work in a regulated, compliant and client focused environment
- Organised, resourceful, deadline driven and supportive of the wider team
What makes you stand out
- Chartered Insurance Institute Certificate in Insurance (hold/willing to work towards)
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
Hear from the hiring manager
At Naturesave, we put planet, people & purpose before profit. By joining us, you would embark on a career that’s as rewarding as it is impactful and become part of a growing & developing team where your work protects communities and the environment.
About us
Naturesave Insurance is a UK award winning green and ethical Insurance Broker with over 30 years of experience providing insurance to some of the UK's greenest homes, individuals and organisations. In 2022 we became part of the Lloyd & Whyte Group and are now proudly part of the Benefact Group. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size. We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.
Commercial Account Handler Naturesave · Totnes · employer: Benefact Group plc
Naturesave Insurance is an exceptional employer, offering a collaborative and inclusive culture that prioritises sustainability and community impact. With a commitment to employee growth, we provide extensive career development opportunities, generous benefits including 28 days annual leave, and a unique ethos where all profits support charitable causes. Join us in Totnes and be part of a team dedicated to making a meaningful difference while enjoying a rewarding career in the ethical insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Handler Naturesave · Totnes ·
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Naturesave. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Naturesave’s values and recent projects. Show us that you’re not just another candidate; you’re genuinely interested in our mission of sustainability and ethical practices.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Commercial Account Handler. Highlight your skills in building rapport and managing client relationships – we want to see your confidence shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re enthusiastic about joining our team at Naturesave.
We think you need these skills to ace Commercial Account Handler Naturesave · Totnes ·
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Commercial Account Handler role. Highlight your experience in the commercial insurance industry and any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with Naturesave and how your values align with our mission. A personal touch goes a long way in making your application stand out.
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've met targets or improved client relationships in your previous roles. We love to see results-driven candidates!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Benefact Group plc
✨Know Your Stuff
Make sure you brush up on your knowledge of the commercial insurance industry. Understand the latest trends, products, and regulations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Commercial Account Handler, building rapport is key. Prepare examples of how you've successfully managed client relationships in the past. Think about specific situations where you turned a challenging interaction into a positive outcome.
✨Demonstrate Your Organisational Skills
Naturesave values being organised and deadline-driven. Be ready to discuss how you manage your workload and prioritise tasks. You might even want to share a time when your organisational skills led to a successful project or client outcome.
✨Align with Their Values
Familiarise yourself with Naturesave's commitment to sustainability and ethical practices. Be prepared to discuss why these values resonate with you and how you can contribute to their mission of making a difference in the community and environment.
