Salary: Starting from £28,000.00 (depending on experience)
Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Taunton
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Business Development Consultant to join our Membership Plans team in their Taunton office.
As a Business Development Consultant, you will be responsible for providing exceptional service and advice to clients to maximise client satisfaction and achieve the Payment Plan growth & development targets, in support of the business strategy. You will also be providing support and coaching to the team, ensuring a consistent approach is adopted and best practice is followed.
What you'll be doing
Be an expert in providing holistic payment plan reviews, identifying areas for efficiencies and growth where appropriate
Deliver individual and team targets, service KPI's and meet workflow standards
Maintain a comprehensive time management system and workflow log to manage day to day work
Manage relationships with assigned clients, including thorough quarterly reviews
Work with your and other teams as required to maximise new and existing client opportunities
What you'll need to have
Confident and capable of building long term rapport over the telephone, face to face or by video meeting to provide an excellent client experience
Target driven attitude
Creative and effective in helping to shape the team to focus on service, quality standards and efficiency
Organised, resourceful, deadline driven and supportive of the wider team
Consistent adherence to professional standards
What makes you stand out
Demonstrate our values of Fun, Supportive, Professional, Partnerships and Ambitious
Chartered Insurance Institute Certificate in Insurance
Preferably working towards Chartered Insurance Institute Diploma in Insurance or equivalent
What we offer
28 days annual leave plus bank holidays
Your birthday off
Group Personal Pension
Bonus scheme
A holiday buy scheme
An array of health and wellbeing benefits, company cash plan, income protection and life assurance
Enhanced sick pay and parental leave
Support and funding toward study and professional qualifications
Paid time off for volunteering
Hear from the hiring manager
Lloyd & Whyte Membership Plans is one of the Group’s most unique and specialist divisions. We’re a small but mighty team with an exciting vision which centred around growth, and you would be joining us at one of our most exciting times yet! If you are target driven with a desire for a fast paced but rewarding role, we’d love to hear from you.
