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- Tasks: Lead a team to optimise service delivery for ERP and payment platforms.
- Company: Join a leading financial services Group in the UK.
- Benefits: Enjoy a competitive salary and a hybrid working environment.
- Why this job: Make a real impact by enhancing service value in a dynamic sector.
- Qualifications: Proven leadership in service management and expertise in ERP platforms.
- Other info: Collaborate with stakeholders and ensure best practices in service management.
The predicted salary is between 48000 - 72000 £ per year.
A leading financial services Group in the UK seeks a Lead Service Management Specialist to manage service delivery and optimization for ERP and payment platforms. This senior position will involve leading a team, ensuring best practices, and collaborating with stakeholders to enhance service value.
Candidates should have proven leadership in service management, expertise in ERP platforms like Workday, and strong ITIL knowledge. The role offers a competitive salary and a hybrid working environment.
Strategic Lead, ERP & SaaS Service Management employer: Benefact Group plc
Contact Detail:
Benefact Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Lead, ERP & SaaS Service Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the hunt for a role like Strategic Lead, ERP & SaaS Service Management. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership skills and be ready to discuss how you've optimised service delivery in the past. Use specific examples from your experience with ERP platforms like Workday to showcase your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you a leg up in the hiring process, so don’t miss out!
We think you need these skills to ace Strategic Lead, ERP & SaaS Service Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service management and ERP platforms like Workday. We want to see how your skills align with the role, so don’t be shy about showcasing your leadership experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this position. We love seeing candidates who can articulate their passion for service delivery and optimisation.
Showcase Your ITIL Knowledge: Since strong ITIL knowledge is key for this role, make sure to mention any relevant certifications or experiences. We’re looking for someone who can bring best practices to our team, so let us know how you’ve done that in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Benefact Group plc
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP platforms, especially Workday. Be ready to discuss how you've optimised service delivery in previous roles and how you can apply that experience to enhance service value in this position.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience in service management. Think about times when you led a team through challenges or implemented best practices that improved service outcomes. This will demonstrate your capability to lead effectively in this senior role.
✨Understand ITIL Best Practices
Since strong ITIL knowledge is crucial for this role, make sure you’re familiar with the latest ITIL frameworks and how they apply to service management. Be ready to discuss how you’ve used ITIL principles to drive improvements in service delivery.
✨Engage with Stakeholders
Collaboration is key in this role, so think about how you’ve successfully worked with stakeholders in the past. Prepare to share specific examples of how you’ve enhanced service value through effective communication and collaboration with different teams.
