At a Glance
- Tasks: Provide exceptional service and advice to clients in the insurance sector.
- Company: Join a warm, welcoming team at Lloyd & Whyte, part of Benefact Group.
- Benefits: Enjoy 28 days annual leave, bonus schemes, and health benefits.
- Other info: Opportunities for professional development and a supportive work environment.
- Why this job: Make a real impact while helping clients and their pets with insurance needs.
- Qualifications: Confident communicator with a passion for client service and teamwork.
The predicted salary is between 27744 - 27744 £ per year.
Salary: Starting from £30,000.00 (depending on experience)
Working hours: 35 per week, Monday to Friday
Duration: Permanent
Location: Stevenage
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for an Insurance Consultant to join our PPS GI team in our Stevenage office. As an Insurance Consultant you will provide exceptional service and advice to clients in order to maximise client satisfaction, maintain high retention levels and achieve income targets in support of the overall business strategy. This role will be supporting our Veterinary specialist team, as well as our general insurance division.
What you'll be doing:
- Support & assist your Line Manager and the team to deliver retention and income targets, service KPIs and meet workflow standards.
- Provide on‑hand support and coaching to the team ensuring a consistent approach is adopted for process and advice; making certain all procedures and guidelines are followed.
- Maintain own technical competence with an in depth knowledge of all relevant products, market trends and underwriting guidelines to effectively handle referrals and a variety of complex work.
- Motivate and encourage the team to maximise all business opportunities, promoting insurance reviews wherever possible, identifying under insurance and meeting client survey targets.
- Continually review and evaluate whether processes, systems and procedures could be improved and assist in implementation where required.
What you'll need to have:
- Confident and capable of building rapport over the telephone to provide an excellent client experience.
- Ability to work in a regulated, compliant and client focused environment.
- Organised, resourceful, deadline driven and supportive of the wider team.
- Driven to be pro‑active to new challenges and positively shape the desired opportunities and outcomes.
- Creative and effective in helping to shape the team to focus on service, quality standards and efficiency.
What makes you stand out:
- Chartered Insurance Institute Certificate in Insurance.
What we offer:
- 28 days annual leave plus bank holidays.
- Your birthday off.
- Group Personal Pension.
- Bonus scheme.
- A holiday buy scheme.
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance.
- Enhanced sick pay and parental leave.
- Support and funding toward study and professional qualifications.
- Paid time off for volunteering.
Hear from the hiring manager:
We’re a warm, welcoming team who pride ourselves on delivering outstanding service to our clients. We are a passionate team specialising in Veterinary insurance looking for someone who is just as much an animal lover as we are!
Insurance Consultant Lloyd & Whyte · Stevenage · employer: Benefact Group plc
Lloyd & Whyte is an exceptional employer located in Stevenage, offering a supportive and collaborative work environment where employees are encouraged to grow and develop their skills. With a strong focus on client satisfaction and team success, the company provides generous benefits including 28 days of annual leave, a bonus scheme, and support for professional qualifications, making it an ideal place for those seeking meaningful and rewarding employment in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Consultant Lloyd & Whyte · Stevenage ·
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Benefact Group plc). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Benefact Group plc. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Consultant Lloyd & Whyte · Stevenage ·
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Benefact Group plc.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Benefact Group plc. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Benefact Group plc
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Benefact Group plc to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Benefact Group plc, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Benefact Group plc's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
