At a Glance
- Tasks: Manage client portfolios, process vehicle adjustments, and liaise with clients and insurers.
- Company: Join Lloyd & Whyte, a top-rated insurance broker with a commitment to sustainability.
- Benefits: Enjoy 28 days leave, a bonus scheme, and support for professional qualifications.
- Other info: Great career growth opportunities in a supportive and innovative environment.
- Why this job: Be part of a collaborative team making a real difference in the insurance industry.
- Qualifications: Experience in UK insurance and strong communication skills are essential.
The predicted salary is between 37000 - 37000 £ per year.
Salary: Starting from £37,000.00 (depending on experience) + bonus potential
Working hours: 37.5 hours per week, Monday to Friday
Duration: Permanent
Location: Billericay
About the role
Lloyd & Whyte, part of Benefact Group, are looking for a Senior Account Handler to join our Direct Corporate Risks Ltd team in Billericay. As an experienced Senior Account Handler you'll be responsible for processing vehicle adjustments, MID updates, liaising with clients and insurers on vehicle and fleet related queries, data input, processing and invoicing for new clients. Direct Corporate Risks is a specialist insurance broker with over 50 years of experience in sectors such as Waste & Recycling, Haulage, and High Risk Liability.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group – where all profits go to charity and good causes.
What you’ll be doing
- Managing a portfolio of clients, liaising with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments on motor fleet policies as required, including the updating of the MID and discussing risks with insurers and client.
- Negotiating terms / quotes with underwriters.
- Account management including renewal chasers through to file closures.
- Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database.
- New business processing, finance set ups and documentation issue.
What you’ll need to have
- Proven experience working in the UK insurance industry, from a Sales, Account Management or Underwriting background.
- Outcome focused, self‑motivated, enthusiastic & strong attention to detail.
- Ability to manage your own time and prioritise work without supervision, to meet deadlines.
- Able to communicate effectively with others.
- Strong contribution to the team through own ideas, initiatives and concepts.
What makes you stand out
- Hold a Certificate in Insurance.
- Proactive, with a passion for client service.
What we offer
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
Hear from the hiring manager
As a team we value teamwork, a drive to succeed, accountability and a desire to provide the very highest quality of advice to our clients – we provide extensive training so our team are not only specialists in insurance, but also in the industries in which our clients operate.
Senior Fleet Insurance Account Manager employer: Benefact Group plc
Lloyd & Whyte, part of Benefact Group, is an exceptional employer located in Billericay, offering a collaborative and inclusive work culture that prioritises employee development and community impact. With a commitment to sustainability and charitable causes, employees enjoy generous benefits including 28 days of annual leave, a bonus scheme, and support for professional qualifications, making it a rewarding place to build a meaningful career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Fleet Insurance Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Lloyd & Whyte. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and how they contribute to charity. This will help you show that you’re not just looking for a job, but that you genuinely want to be part of their mission.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Senior Fleet Insurance Account Manager. Highlight your skills in account management and client communication to make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Lloyd & Whyte.
We think you need these skills to ace Senior Fleet Insurance Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Fleet Insurance Account Manager role. Highlight your experience in the UK insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about client service and how your background makes you a perfect fit for us. Don’t forget to mention your enthusiasm for working in a collaborative environment like ours.
Showcase Your Achievements:When detailing your experience, focus on specific achievements rather than just duties. Did you negotiate a great deal or improve client satisfaction? We love to see quantifiable results that demonstrate your impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Benefact Group plc
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the UK insurance industry, especially in areas like fleet management and motor policies. Being able to discuss specific terms and demonstrate your understanding of the market will show that you're not just a candidate, but a potential asset to their team.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships or resolved complex queries. Highlighting your ability to communicate effectively and negotiate with underwriters will set you apart as someone who can thrive in this role.
✨Demonstrate Your Attention to Detail
Since the role involves processing vehicle adjustments and updating databases, be ready to discuss how you ensure accuracy in your work. Bring up any systems or methods you use to maintain high standards, as this is crucial for success in account management.
✨Emphasise Your Team Spirit
The company values teamwork and collaboration, so be prepared to talk about how you've contributed to team success in the past. Share instances where your ideas or initiatives have positively impacted your team, showing that you're not just focused on individual success but also on collective goals.
